Customer Experience Specialist

6 days ago


Houston, Texas, United States Katz Coffee Full time
Katz Coffee Overview

We've been serving Texas's top chefs and restaurants since 2003, and now we're shipping our Liquid Love nationwide. As a specialty coffee roaster, we're committed to sourcing the finest coffee beans and providing exceptional customer experiences.

Coffee Concierge Job Summary
  • Process orders efficiently and accurately.
  • Provide expert advice on coffee blends, brewing methods, and equipment.
  • Foster long-term relationships with customers.
  • Maintain attention to detail and work collaboratively as part of a team.
Requirements
  • A passion for coffee and excellent communication skills.
  • Experience in customer service, preferably in the food or hospitality industry.
  • Tech savviness and basic Microsoft Office skills.
Compensation

We offer an estimated salary range of $50,000 - $65,000 per year, depending on experience.



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