Customer Experience Specialist

4 days ago


Houston, Texas, United States AT&T Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Experience Specialist - Retail Sales with AT&T, you'll be at the forefront of providing personalized solutions to customers, guiding them through their options, and helping them find the perfect products to meet their needs.

We're seeking highly motivated and customer-focused individuals who are eager to learn and grow with our team. As a Customer Experience Specialist, you'll work closely with customers to understand their requirements, provide expert advice, and ensure they have an outstanding experience every time they interact with us.

This role is ideal for those who enjoy working with people, are comfortable navigating complex technical information, and can think on their feet to resolve issues efficiently. If you're looking for a challenging yet rewarding career that offers opportunities for growth and development, we encourage you to apply.

Salary: The estimated annual salary for this position is $61,500, with commissions ranging from $13,700 to over $93,000 based on individual performance and sales goals.

Benefits: As a valued member of our team, you'll enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, tuition reimbursement, paid time off, and holidays. We also offer employee discounts on AT&T services, as well as access to exclusive perks like critical illness insurance and accident hospital indemnity.

Requirements:

  • No prior retail or customer-facing sales experience? No problem We'll provide you with the training and coaching needed to succeed.
  • Familiarity with technology and ability to adapt to new systems quickly.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize multiple tasks effectively.

About Us: AT&T is committed to creating a culture of inclusivity, diversity, and respect. We believe that everyone deserves equal opportunities and treatment, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, or any other characteristic protected by law.



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