Master Luthier and Customer Experience Specialist
2 days ago
Guitar Center is a leading music retailer that aims to empower musicians and music enthusiasts alike. We foster an inclusive environment where creativity and innovation thrive.
Job Description:
As our Master Luthier and Customer Experience Specialist, you will play a crucial role in delivering exceptional customer experiences while providing top-notch guitar repair services. Your expertise will be instrumental in maintaining store-owned gear and completing warranty repairs. You will also interact with customers, ensuring their satisfaction and loyalty.
Key Responsibilities:
- Provide professional guitar repair services
- Maintain store-owned equipment
- Complete warranty repairs
- Interact with customers to deliver exceptional service
Requirements:
To succeed in this role, you must have a skilled understanding of repairing guitars. Strong communication skills and the ability to work effectively with customers are essential. Additionally, a foundational product knowledge of Guitar Center products is preferred.
Benefits:
We offer competitive compensation packages, including an estimated salary of $45,000 - $65,000 per year, depending on experience. Other benefits include medical, dental, vision, 401(k) with company match, mental health support, paid time off, employee discount program, and tuition reimbursement options.
Why Guitar Center?
We believe in creating opportunities for our employees to grow and develop. As a Master Luthier and Customer Experience Specialist, you will have the chance to refine your craft, expand your knowledge, and build meaningful relationships with customers. If you are passionate about music, customer service, and craftsmanship, we encourage you to apply.
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Houston, Texas, United States Guitar Center Full timeAbout Guitar CenterGuitar Center is a leading music retailer that embodies the world of creativity and music by encouraging staff to find their individual sound.We strive to develop and nurture lifelong musicians, making a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.Job Title: Master Luthier...
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Houston, Texas, United States Guitar Center Full timeTransform Lives through Guitar CraftsmanshipWe are seeking a skilled Master Luthier and Customer Experience Specialist to join our team at Guitar Center. This is an exciting opportunity for a talented individual to deliver exceptional customer experiences while showcasing their expertise in guitar repair and maintenance.**Company Overview**Guitar Center...
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