Customer Experience Specialist
11 hours ago
We are seeking a skilled Customer Experience Specialist to join our team at Million Air. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences that meet and exceed customer expectations.
About the RoleThe successful candidate will have a strong passion for customer service and a proven track record of providing top-notch service in a fast-paced environment. They will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team.
Key Responsibilities- Provide exceptional customer service to internal and external customers
- Use in-depth knowledge of company products and programs to resolve customer queries and concerns
- Communicate effectively with customers, pilots, and team members within the customer service department
- Greet customers in a friendly and professional manner
- Provide concierge services to pilots and customers, including making reservations as required
- Bachelor's degree or equivalent experience
- Minimum 2 years of customer service experience in a service industry setting
- Excellent communication and problem-solving skills
- Ability to work effectively in a team
- Strong computer skills, including Microsoft Office and point of sale programs
The annual salary for this position is estimated to be around $50,000 - $60,000, depending on experience.
About Million AirMillion Air is a leading provider of aircraft management and charter services, with a reputation for excellence and a commitment to customer satisfaction. We are proud to be an equal opportunities employer and welcome applications from diverse candidates.
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