Master Luthier and Customer Experience Specialist

6 days ago


Houston, Texas, United States Guitar Center Full time
Transform Lives through Guitar Craftsmanship

We are seeking a skilled Master Luthier and Customer Experience Specialist to join our team at Guitar Center. This is an exciting opportunity for a talented individual to deliver exceptional customer experiences while showcasing their expertise in guitar repair and maintenance.

**Company Overview**

Guitar Center embodies the world of creativity and music, fostering a culture that encourages staff to find their unique sound. Our mission is to nurture lifelong musicians and make a positive impact on the world by enabling individuals to experience the joy of creating music. We prioritize inclusive environments that put customers first, ensuring we fulfill our mission.

**Job Description**

As our Master Luthier and Customer Experience Specialist, you will provide top-notch maintenance and repair services for customer-owned instruments. Your responsibilities will include:

  • Delivering exceptional customer experiences through approachable, genuine, and knowledgeable interactions.
  • Providing high-quality craftsmanship on customer-owned instruments.
  • Maintaining store-owned gear as requested.
  • Completing warranty repair work efficiently.

**Required Skills and Qualifications**

To excel in this role, you must possess:

  • A skilled understanding of repairing guitars.

**Benefits**

We offer a competitive salary of $60,000 - $80,000 per year, depending on location and experience. Additionally, you can expect:

  • Robust benefits package, including medical, dental, vision, and 401(k) with company match.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.

**Why Choose Guitar Center?**

At Guitar Center, we value our employees' musical passions and offer gig leave opportunities. You'll have access to a supportive community, professional development, and career growth opportunities. As an equal opportunity employer, we welcome applicants from diverse backgrounds and foster a culture of inclusivity.



  • Houston, Texas, United States Guitar Center Full time

    About Guitar CenterGuitar Center is a leading music retailer that embodies the world of creativity and music by encouraging staff to find their individual sound.We strive to develop and nurture lifelong musicians, making a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.Job Title: Master Luthier...


  • Houston, Texas, United States Guitar Center Full time

    Company Overview: Guitar Center is a leading music retailer that aims to empower musicians and music enthusiasts alike. We foster an inclusive environment where creativity and innovation thrive.Job Description:As our Master Luthier and Customer Experience Specialist, you will play a crucial role in delivering exceptional customer experiences while providing...


  • Houston, Texas, United States Guitar Center Full time

    About the RoleWe are seeking a highly skilled Master Luthier Specialist to join our team at Guitar Center. As a key member of our repair team, you will be responsible for providing expert maintenance and repair services for customer-owned instruments.Job SummaryThe successful candidate will have a deep understanding of guitar repair techniques and a passion...


  • Houston, Texas, United States Guitar Center Full time

    Guitar Center is a dynamic and creative environment where passion meets expertise. As a Master Luthier Specialist, you will play a pivotal role in providing exceptional service to our customers while showcasing your exceptional skills in guitar repair and maintenance.**Company Overview**We are committed to fostering a culture that encourages creativity,...


  • Houston, Texas, United States Guitar Center Full time

    Job OverviewGuitar Center is seeking a skilled Master Luthier Specialist to join our team. As a key member of our repair services, you will be responsible for providing exceptional maintenance and repair services on customer-owned instruments.


  • Houston, Texas, United States Guitar Center Full time

    About Guitar CenterGuitar Center is a leading music retailer dedicated to empowering musicians and music enthusiasts. Our mission is to foster creativity, innovation, and community through exceptional customer experiences.Job SummaryWe are seeking a skilled Master Luthier and Customer Experience Specialist to join our team. As a key member of our repair...


  • Houston, Texas, United States Guitar Center Full time

    Guitar Center is a world-renowned destination for musicians and music enthusiasts alike. As a Master Luthier Specialist, you will be part of a dynamic team dedicated to providing exceptional service and expertise in instrument maintenance and repair.Why Choose Guitar Center?We offer a unique blend of creativity, inclusivity, and opportunities for growth and...


  • Houston, Texas, United States Guitar Center Full time

    Job SummaryWe are seeking a highly skilled Master Luthier and Customer Experience Specialist to join our team at Guitar Center. As a Repair Technician, you will be responsible for providing exceptional customer service while delivering high-quality repairs and maintenance services on customer-owned instruments.About Guitar CenterGuitar Center is a leading...


  • Houston, Texas, United States Guitar Center Full time

    Job DescriptionWe are seeking a highly skilled Master Luthier and Customer Experience Specialist to join our team at Guitar Center.About UsGuitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling...


  • Houston, Texas, United States Guitar Center Full time

    About Us">Guitar Center is a premier destination for musicians and music enthusiasts alike, dedicated to fostering creativity and musical expression.">Job Summary">We are seeking an experienced Master Luthier and Customer Experience Specialist to join our team. As a skilled guitarist repair technician, you will be responsible for providing exceptional...


  • Houston, Texas, United States Guitar Center Full time

    Job OverviewGuitar Center is seeking a skilled Master Luthier and Instrument Specialist to join our team. As a Repair Technician at Guitar Center, you will be responsible for providing exceptional maintenance and repair services on guitars while delivering an outstanding customer experience.About UsGuitar Center embodies the world of creativity and music by...

  • Master Luthier

    5 days ago


    Houston, Texas, United States Guitar Center Full time

    Job SummaryWe are seeking a skilled Master Luthier to join our team as a Guitar Repair Specialist. In this role, you will provide exceptional repair services for customer-owned instruments and maintain store-owned gear with high-quality craftsmanship.


  • Houston, Texas, United States Guitar Center Full time

    About Guitar CenterGuitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.Why Guitar Center?Robust benefits...


  • Houston, Texas, United States Guitar Center Full time

    Company OverviewGuitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.SalaryWe offer a competitive salary...


  • Houston, Texas, United States Guitar Center Full time

    Job SummaryWe are seeking a skilled Master Luthier Specialist to join our team at Guitar Center. As a key member of our repair team, you will provide exceptional maintenance and repair services on customer-owned instruments.About Guitar CenterGuitar Center is a world-renowned music retailer dedicated to empowering musicians and non-musicians alike to...


  • Houston, Texas, United States Guitar Center Full time

    About Guitar Center:Guitar Center is a world-renowned retailer of musical instruments, offering a vast selection of products and expert services to musicians of all levels.Job Summary:We are seeking a skilled Master Luthier Specialist to join our team. As a key member of our repair department, you will be responsible for providing exceptional craftsmanship...


  • Houston, Texas, United States Guitar Center Full time

    Job SummaryWe are seeking an experienced Guitar Repair Tech to join our team at Guitar Center. As a Master Luthier Specialist, you will be responsible for providing top-notch repair and maintenance services on customer-owned instruments.In this role, you will interact with customers, ensuring a positive experience, service customer-owned instruments with...


  • Houston, Texas, United States Guitar Center Full time

    About Guitar CenterGuitar Center is a music retail company that aims to create inclusive environments for customers. Our mission is to develop lifelong musicians and make a difference in the world by enabling people to experience the joy of creating music.Job SummaryWe are seeking a skilled Luthier to join our team as a Repair Tech. This role involves...


  • Houston, Texas, United States Guitar Center Full time

    Job SummaryWe are seeking a skilled Master Luthier Specialist to join our team at Guitar Center. As a key member of our repair team, you will be responsible for providing top-notch maintenance and repair services on customer-owned instruments.About UsGuitar Center is a leading music retailer that embodies the world of creativity and music. We empower our...


  • Houston, Texas, United States Guitar Center Full time

    About the RoleWe are seeking a highly skilled Master Luthier Technician to join our team at Guitar Center. As a key member of our repair team, you will be responsible for providing exceptional maintenance and repair services for customer-owned instruments.