Customer Engagement Specialist
2 months ago
Serene Marketing Inc. is a dynamic customer acquisition firm focused on assisting our clients in broadening their customer reach and fostering growth. We excel in creative outreach methodologies and solutions that link brands with prospective customers. As a Client Support Representative, you will be instrumental in establishing and nurturing robust relationships with clients while promoting positive interactions that contribute to customer acquisition success.
Key Responsibilities of the Client Support Representative:
- Work collaboratively with various teams, including marketing, customer service, and operations, to guarantee smooth execution of campaigns.
- Engage proactively with clients to comprehend their needs, preferences, and challenges.
- Deliver outstanding customer service to clients, addressing inquiries, resolving issues, and ensuring overall client satisfaction.
- Assist in maintaining precise and current sales records, customer databases, and campaign documentation.
- Diagnose issues, identify solutions, and coordinate with internal teams to ensure prompt resolution.
- Spot opportunities for upselling and cross-selling additional services that align with clients' goals and requirements.
- Demonstrated experience in client relations, account management, or a comparable role.
- Exceptional interpersonal, communication, and negotiation skills.
- Strong problem-solving capabilities and a solution-focused mindset.
- Proficient in utilizing CRM software and other relevant tools.
- Ability to multitask, prioritize, and manage time efficiently.
- Adaptability and resilience in a fast-paced and changing environment.
- A commitment to client satisfaction and a genuine interest in facilitating others' success.
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Customer Engagement Specialist
2 months ago
College Park, Maryland, United States Serene Marketing Inc. Full timeSerene Marketing Inc. is a dynamic customer acquisition firm focused on assisting our clients in broadening their customer reach and driving business growth. We excel in creative outreach methodologies and solutions that connect brands with prospective customers. As a Client Support Representative, you will be instrumental in establishing and nurturing...
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Customer Engagement Specialist
2 months ago
College Park, Maryland, United States Serene Marketing Inc. Full timeSerene Marketing Inc. is a dynamic customer acquisition firm focused on assisting our clients in broadening their customer reach and driving business growth. We excel in creative outreach methodologies and solutions to connect brands with prospective customers. As a Client Support Representative, you will be instrumental in establishing and nurturing robust...
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College Park, Maryland, United States Helios HR Full timeAbout the RoleWe are seeking a highly skilled Internal Communications and Engagement Specialist to join our team at Helios HR. As a key member of our organization, you will play a critical role in enhancing the employee experience and driving engagement across the company.Key ResponsibilitiesDevelop and Implement Change Management Strategies: Identify and...
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College Park, Maryland, United States Helios HR Full timeAbout the RoleWe are seeking a highly skilled Internal Communications and Engagement Specialist to join our team at Helios HR. As a key member of our Talent and Culture team, you will play a critical role in enhancing the employee experience and driving engagement across the organization.The successful candidate will be responsible for developing and...
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Customer Experience Ambassador
1 week ago
College Park, Maryland, United States Hertz Full timeCustomer Experience SpecialistThe Customer Experience Specialist is a key role in delivering exceptional service to our customers, driving customer satisfaction and retention, and creating a culture of empowerment for employees to provide outstanding service.Key Responsibilities:Provide first-class customer service, resolving issues promptly and...
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Associate Director of Donor Engagement
2 days ago
College Park, Maryland, United States University of Maryland Full timeJob SummaryThe University of Maryland seeks a highly skilled Associate Program Director of Donor Relations, Annual and Leadership Gifts to lead the stewardship strategy and coordinate all donor relations efforts focused on annual gifts to the university.Key ResponsibilitiesDevelop and implement annual giving and lead donor stewardship initiatives to retain...
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Associate Director of Donor Engagement
4 weeks ago
College Park, Maryland, United States University of Maryland Full timeJob SummaryWe are seeking a highly skilled and experienced Associate Program Director of Donor Relations, Annual and Leadership Gifts to join our team at the University of Maryland. This role will lead the stewardship strategy and coordinate all donor relations efforts focused on annual gifts to the university.Key ResponsibilitiesDevelop and implement annual...
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Customer Account Representative
2 days ago
College Park, Maryland, United States Aurora Ripple Enterprises Full timeAurora Ripple Enterprises is a leading consulting firm specializing in telecommunication-based sales and marketing. As a Customer Account Manager, you will play a crucial role in helping our clients maximize their profitability and brand exposure through innovative revenue capabilities.We are seeking a self-motivated and results-driven Customer Account...
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Data Analyst Specialist
1 week ago
College Park, Maryland, United States Legends Hospitality Full timeJob Title: Data Analyst SpecialistJob Summary:Legends Hospitality is seeking a highly skilled Data Analyst Specialist to join our team. As a Data Analyst Specialist, you will be responsible for assisting our external team within Maryland Athletics to drive strategy with data and actionable insights.Key Responsibilities:- Assist in the development of...
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Customer Acquisition Specialist
1 week ago
College Park, Maryland, United States Maverick Marketing Full timeJob OverviewWe are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies. Our mission is to bring efficiency and convenience to the consumer on behalf of the brand. We need people with grit, resiliency, and a competitive flair that will challenge the status quo and drive our team to be innovative and...
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Customer Loyalty Ambassador
4 weeks ago
College Park, Maryland, United States Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Loyalty Representative. In this role, you will have the opportunity to work with our frequent and premiere customers at our airport operations, providing exceptional service and ensuring a seamless travel experience.Key ResponsibilitiesProcess...
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Customer Loyalty Ambassador
2 months ago
College Park, Maryland, United States Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Loyalty Ambassador. In this role, you will be responsible for providing exceptional service to our frequent and premiere customers at our airport operations.Key ResponsibilitiesProcess rentals for customers who are members of our loyalty...
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Digital Marketing Specialist
3 weeks ago
College Park, Maryland, United States Penn Foster Inc Full timeJob Title: Digital Marketing SpecialistWe are seeking a highly skilled Digital Marketing Specialist to join our team. The successful candidate will be responsible for creating and coordinating social media content and campaigns, as well as maintaining and updating digital content on our website.Key Responsibilities:Develop and implement social media...
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Customer Service Representative
2 months ago
College Park, Maryland, United States Serene Marketing Inc. Full timeAbout Serene Marketing Inc.We are a dynamic and innovative company dedicated to providing exceptional customer service and sales support on behalf of our valued clients. Our commitment to excellence, continuous learning, and positive customer-centric attitude sets us apart in the industry.Customer Service Representative Job Description:As a Customer Service...
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Supervisory IT Specialist
4 weeks ago
College Park, Maryland, United States Department Of Commerce Full timeJob SummaryWe are seeking a highly skilled and experienced IT Specialist to join our team at the Department of Commerce. As a Supervisory IT Specialist, you will be responsible for leading and managing IT operations, projects, and teams to ensure the delivery of high-quality services to our customers.Key ResponsibilitiesLead and manage IT operations,...
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After-School Support Specialist
4 days ago
College Park, Maryland, United States Wyndy LLC Full timeJob Title: After-School Support SpecialistJob Summary: We are seeking a reliable and compassionate individual to provide support to students outside of school hours.Key Responsibilities:* Supervise and engage with students* Assist with homework and provide guidance* Promote a positive learning environmentRequirements:* Strong communication skills* Passion...
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Customer Service Representative
4 weeks ago
College Park, Maryland, United States SIXT USA Full timeJob OverviewSixt USA is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring seamless rental processes.Key ResponsibilitiesCustomer Engagement: Welcome customers, gather feedback, and improve future rental...
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Facilities Maintenance Specialist
1 week ago
College Park, Maryland, United States Campus Apartments Full timeOverviewCampus Apartments is seeking an experienced Facilities Specialist to join our team. As a Facilities Specialist, you will play a critical role in maintaining the physical and mechanical upkeep of our properties.ResponsibilitiesAssist in the proper upkeep of properties, including mechanical equipment, recreational facilities, and functional or safety...
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Information Science Specialist
2 weeks ago
College Park, Maryland, United States University of Maryland Applied Research Lab for Intelligence and Security Full timeJob Title: Information Science SpecialistAt the University of Maryland Applied Research Lab for Intelligence and Security, we are seeking a highly skilled Information Science Specialist to join our team. This role will play a critical part in supporting the Acquisition and Industrial Security (A&IS) Mission Area.Job Summary:The Information Science Specialist...
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Information Science Specialist
4 weeks ago
College Park, Maryland, United States University of Maryland Applied Research Lab for Intelligence and Security Full timeJob Title: Information Science SpecialistThe University of Maryland Applied Research Lab for Intelligence and Security is seeking a highly skilled Information Science Specialist to support the Acquisition and Industrial Security (A&IS) Mission Area. As a key member of our team, you will work on socio-technical solutions that provide highly impactful...