Customer Service Representative

1 week ago

College Park, Maryland, United States SIXT USA Full time
Job Overview

Sixt USA is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring seamless rental processes.

Key Responsibilities
  • Customer Engagement: Welcome customers, gather feedback, and improve future rental experiences.
  • Attention to Detail: Ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels.
  • Service Excellence: Advise customers on rental charges, provide accurate receipts, and ensure a clear and customer-focused process.
  • Vehicle Management: Identify and tag vehicles for maintenance or grounding, and ensure they are moved to the correct location.
  • Adaptability: Work in various weather conditions and take on additional tasks to support business needs.
Requirements
  • Education & Experience: High school diploma or GED and at least 1 year of customer service experience.
  • Licenses & Authorization: At least 18 years old, hold a valid driver's license with a clean driving record, and authorized to work in the United States without requiring sponsorship.
  • Computer Skills: Basic computer navigation skills and familiarity with Microsoft Office applications.
  • Work Hours & Travel: 40 hours per week, including day or evening shifts, and open to travel (5-10%), some of which may be by airplane.
  • Uniform & Language: Willing to wear a company uniform and speaking other languages is a plus.
What We Offer
  • Comprehensive Benefits Package: Enjoy healthcare coverage, life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future.
  • Paid Time Off & Holidays: Benefit from PTO, sick leave, and receive time and a half for working on public holidays.
  • Bonus Plan: Take advantage of a bonus plan based on performance.
  • Employee Assistance Program: Access support whenever needed through our Employee Assistance Program.
  • Exclusive Employee Rentals: Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees.
  • Uniform & Perks: Receive a uniform with weekly dry cleaning, ensuring a professional appearance.

About Sixt USA:

We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent, SIXT share, SIXT ride, SIXT+, and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners, and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At Sixt USA, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility?

  • Customer Service Representative

    4 weeks ago

    College Park, Maryland, United States Serene Marketing Inc. Full time

    About Serene Marketing Inc.We are a dynamic and innovative company dedicated to providing exceptional customer service and sales support on behalf of our valued clients. Our commitment to excellence, continuous learning, and positive customer-centric attitude sets us apart in the industry.Customer Service Representative Job Description:As a Customer Service...

  • Telecommunications Customer Service Representative

    1 day ago

    College Park, Maryland, United States ES Solutions Firm Full time

    Job Title: Telecommunications Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Telecommunications Customer Service Representative to join our team at ES Solutions Firm. As a Telecommunications Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and driving sales...

  • Customer Service Representative

    4 weeks ago

    College Park, Maryland, United States Massage Envy Full time

    {"title": "Customer Service Representative", "content": "OverviewAt Massage Envy, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.Perks and PayCompetitive base pay plus bonuses and commissionsEmployer-paid healthcare including medical, dental and vision plans401(k)Paid time off...

  • Sales and Customer Service Representative

    6 days ago

    College Park, Maryland, United States Massage Envy Full time

    {"title": "Sales and Customer Service Representative", "description": "Unlock Your Potential at Massage EnvyAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Representative at Massage Envy, you\u2019ll have the opportunity to make a...

  • Customer Service Representative

    4 weeks ago

    College Park, Maryland, United States Nothing Bundt Cakes Full time

    Nothing Bundt Cakes is a bakery that brings joy to our guests and communities. We're looking for a Guest Services Representative to join our team. As a Guest Services Representative, you'll play a key role in creating a warm and welcoming environment for our guests. You'll help guests order the right cake for their celebrations and ensure their orders go off...

  • Customer Service Representative

    4 weeks ago

    College Park, Maryland, United States Aurora Ripple Enterprises Full time

    {"h1": "Customer Relations Associate Position Description", "p": "At Aurora Ripple Enterprises, we are committed to providing exceptional customer service and sales solutions. Our Customer Relations Associates play a vital role in leading our team in engagement, discovery, and solutions by engaging with community members and employing their problem-solving...

  • Customer Service Representative

    4 weeks ago

    College Park, Maryland, United States Ingka External Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Relations team as a Retail Cashier and Customer Service Associate. In this role, you will be responsible for providing an exceptional customer experience, ensuring a positive final touchpoint during the IKEA shopping experience.Key ResponsibilitiesBuild loyalty...

  • Customer Service Representative

    4 weeks ago

    College Park, Maryland, United States Bagels 'n Grinds Full time

    We're looking for a talented individual to join our team at Bagels 'n Grinds as a key member of our restaurant staff. As a customer-focused professional, you'll play a vital role in delivering exceptional service to our guests and ensuring a positive experience in our restaurants.This is a dynamic and fast-paced environment where you'll have the opportunity...

  • Customer Service Representative

    3 weeks ago

    College Park, Maryland, United States Bagels 'n Grinds Full time

    We're looking for a talented individual to join our team at Bagels 'n Grinds as a key member of our restaurant staff. As a customer-focused professional, you will play a vital role in delivering exceptional service to our guests and ensuring a positive experience in our restaurants.This is an exciting opportunity to be part of a dynamic and growing company...

  • Sales & Customer Service Representative

    2 days ago

    College Park, Maryland, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.Key ResponsibilitiesCustomer Service:...

  • Sales and Customer Service Representative

    3 weeks ago

    College Park, Maryland, United States Massage Envy Full time

    {"title": "Sales and Customer Service Associate", "description": "Unlock Your Potential at Massage EnvyAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Associate at Massage Envy, you\u2019ll have the opportunity to make a real...

  • Customer Service Ambassador

    4 weeks ago

    College Park, Maryland, United States Crunch Fitness College Park Full time

    Job SummaryThe Customer Service Representative role at Crunch Fitness College Park ensures all members, guests, and prospective members receive exceptional customer service.Duties & ResponsibilitiesGreet and check in all members, guests, and prospective members in a friendly and professional manner.Respond to phone calls and inquiries in a polite and...

  • Sales and Customer Service Representative

    2 days ago

    College Park, Maryland, United States Massage Envy Full time

    About UsAt Massage Envy, we're passionate about helping people feel their best. Our team is dedicated to delivering exceptional experiences and growing our member base to make a positive impact on our community.Perks and BenefitsCompetitive base pay with bonuses and commissionsEmployer-paid healthcare, including medical, dental, and vision plans401(k) plan...

  • Customer Service Representative

    2 weeks ago

    Riverdale Park, Maryland, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    4 weeks ago

    Severna Park, Maryland, United States Giant Food Full time

    About the RoleGiant Food is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our retail store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor operations.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    Severna Park, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, making us the most trusted and loved local food retailer in our community.Job SummaryWe are seeking a highly...

  • Customer Service Representative

    3 weeks ago

    Lexington Park, Maryland, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Great Mills Road restaurant. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a welcoming...

  • Customer Service Representative

    3 weeks ago

    Severna Park, Maryland, United States Planet Fitness Full time

    {"Job Title": "Front Desk Representative", "Job Summary": "At Planet Fitness, we're passionate about providing a superior level of customer service to our members, prospective members, and guests. As a Front Desk Representative, you'll play a key role in ensuring an exceptional Judgement Free member experience. Responsibilities: * Answer phones in a...

  • Customer Service Representative

    3 weeks ago

    Lexington Park, Maryland, United States Weis Markets Full time

    {"ESSENTIAL DUTIES AND RESPONSIBILITIES": "The Customer Experience Associate plays a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Provide prompt and courteous assistance to customers, answering their questions and resolving their concerns in a professional manner.Operate front-end...

  • Customer Engagement Specialist

    1 month ago

    College Park, Maryland, United States Serene Marketing Inc. Full time

    Serene Marketing Inc. is a dynamic customer acquisition firm focused on assisting our clients in broadening their customer reach and fostering growth. We excel in creative outreach methodologies and solutions that link brands with prospective customers. As a Client Support Representative, you will be instrumental in establishing and nurturing robust...