IT Support Specialist
3 days ago
This position is for an IT Support Specialist within the healthcare industry, responsible for performing advanced remote technical support for the corporate home office, ambulatory surgery centers, and specialty surgical hospitals.
Key Responsibilities:
- Provide technical support for IT systems, hardware, and software
- Troubleshoot and resolve technical issues
- Collaborate with internal teams to resolve technical issues
- Document and track technical issues and resolutions
Requirements:
- Two years experience with Active Directory, Microsoft Windows 7/10, Microsoft Office suites, VPN, Exchange, iOS and Android Mobile Devices, TCP/IP printers, and HP/Dell laptops and desktops
- Prior call center experience, knowledge of ITIL, and project management is preferred
- Healthcare experience is a plus, as well as an understanding of HIPAA and security protocols to protect PHI
- College graduate, equivalent certifications, and/or work experience
- A+, MCP, or MCSE desired
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
About Tenet Health Central Coast:
Tenet Health Central Coast is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional service. We are dedicated to creating a positive and supportive work environment for our employees, and we are proud to offer a range of benefits and opportunities for growth and development.
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