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Intake Specialist

1 month ago


Phoenix, Arizona, United States New Freedom Behavioral Health Full time
Job Title: Intake Specialist

At New Freedom Behavioral Health, we are seeking a highly skilled and compassionate Intake Specialist to join our team. As a key member of our intake team, you will play a critical role in ensuring that our members have a positive and successful entry into our facility.

Key Responsibilities:
  • Initiate the intake process by reviewing eligibility and program expectations with members
  • Complete thorough intake assessments to identify and document diagnoses
  • Develop individualized treatment plans based on treatment goals identified through the assessment
  • Ensure members comprehend informed consent, including program policies, rights, and responsibilities
  • Provide education on advance directives and voluntary participation in the program
  • Complete hand-off to clinical and cross-functional member support departments once all intake tasks are completed
  • Meet Key Performance Indicators (KPIs) to ensure high-quality member care and engagement
What We Offer:
  • Competitive pay rates and shift differential for eligible shifts/positions
  • Comprehensive medical coverage, including dependents/family
  • Short Term Disability, Life Insurance, and Employee Assistance Program
  • 401K and dental, vision, and supplementary insurance
  • Paid Time Off, Paid Sick Time, and Paid Holidays
  • Onsite meals, snacks, and drinks, as well as onsite gym services and professional training opportunities
About Us:

New Freedom Behavioral Health is a growing organization dedicated to restoring lives and reintegrating communities through intentional guidance. We provide our members with a sense of identity, purpose, and hope. Join our team and be part of a mission-driven organization that values its employees and provides a total rewards package that includes competitive pay, comprehensive benefits, and opportunities for growth and development.