Intake Support Specialist, Home Health

1 week ago


Phoenix, Arizona, United States Assisted Home Health & Hospice Full time

At Assisted Home Health & Hospice, we're seeking a highly skilled Intake Support Specialist to join our team in Phoenix, AZ. As a key member of our Hospice division, you'll play a vital role in ensuring seamless patient care.

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401K matching program.
  • A generous referral bonus program, empowering you to grow your professional network.
  • Tuition education reimbursement, fostering your personal and professional development.
  • A vacation, sick leave, and paid holidays package, promoting work-life balance.
  • EAP benefits, including mental health resources, legal assistance, childcare, and elder care support.

Key Responsibilities:

  • Prepare non-clinical intake referrals, ensuring accurate and timely processing.
  • Follow up on referral entry and distribution, maintaining efficient communication.
  • Assist the intake team with phone coverage and day-to-day activities, promoting a collaborative environment.
  • Participate in team goals and objectives, driving agency success.
  • Verify insurance coverage for services, providing critical support to clinical and billing teams.
  • Track authorization versus utilization, securing authorization for visits and ensuring seamless care.
  • Provide reports to case managers on third-party payer reviews, fostering effective communication.
  • May order medical supplies and oversee utilization, ensuring efficient resource management.
  • Perform data entry functions for service-related charges, maintaining accurate records.

We're committed to diversity, equity, and inclusion, and welcome candidates from all backgrounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.



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