Referral Specialist-Part Time
4 weeks ago
Beacon Group is seeking a skilled Referral Specialist to join our team. As a Referral Specialist, you will play a critical role in ensuring that all referral packets are received, completed, and accurately documented in our Electronic Health Record System.
Key Responsibilities:
- Process referrals from Vocational Rehabilitation and Behavioral Health funding sources within designated timeframes.
- Follow up with referral agencies to ensure complete packets.
- Schedule intakes and tours with referral partners and referred clients on behalf of Beacon Employment Specialists, Vocational Instructors, Peer Support Specialists, and others.
- Complete and renew all required trainings and certifications.
- Collaborate with clinical mental health teams as needed.
- Adhere to referral partner and Beacon Group rules and regulations.
Customer Service:
- Provide program information to inquiries.
- Orient new clients, participants, families to the agency.
- Organize "Meet and Greets" for potential clients, including tours of facilities and sit-down sessions to discuss available services and the referral process.
- Maintain positive working relationships with referral sources, coworkers, families, guardians, clients, etc.
- Maintain liaison with community partners, funding agencies, and referring agencies.
Requirements:
- High school diploma or equivalent required; associate degree or higher preferred.
- Proficiency in Microsoft Office applications.
- Excellent organizational, communication, and time management skills.
- Ability to provide accurate documentation of client encounters.
- Adult CPR/First Aid/AED certification, or ability to obtain and maintain.
- Fingerprint clearance card, or ability to obtain and maintain.
- Valid Arizona Driver's License and ability to pass the Beacon driving test, if applicable.
Work Hours and Schedule: Monday-Friday, 5-20 hours per week.
Beacon Group is an Equal Opportunity/Affirmative Action Employer and welcomes applications from qualified individuals with disabilities.
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