Service Director
4 weeks ago
Service Manager
**Job Summary**
We are seeking a highly skilled Service Manager to lead our Service Department at Clovis Chrysler Dodge Jeep RAM. The successful candidate will be responsible for ensuring the profitability of our Service operations, managing and developing our Service team, and driving sales and customer satisfaction.
**Key Responsibilities**
* Ensure profitability of all assigned Service departments
* Perform all management and leadership functions associated with the Service departments, including coaching and development of Service personnel
* Develop and implement Service department sales and marketing efforts to grow company sales
* Develop and implement processes to ensure and measure customer satisfaction
* Develop and implement Service department recruiting plans necessary to meet departmental headcount needs
* Ensure that Service departments meet all manufacturer required tools, training, and processes
* Develop and implement Service department safety philosophy and processes and ensure compliance
* Develop and meet departmental budget/forecast goals and support business plans
* Maintain a positive relationship with all manufacturers and vendor representatives
**Requirements**
* High school diploma or GED
* A minimum of 5 years related experience and/or training
* Driver's license
* Proficiency in Microsoft Excel and Word
**Working Conditions**
Primarily a controlled office environment. Extensive travel by automobile and some by airplane. Minimal overnight travel.
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