Clinical Operations Manager

4 weeks ago

Clovis, California, United States miCare Health Center Full time

Job Summary:

This role is responsible for supporting daily activities of the team members to ensure all projects are completed on time and in compliance with all standards. The Clinical Operations Manager will assist, understand, and execute the miCare mission, philosophy, as well as company and clinical policies, and to communicate with clinical management to execute and direct patient care services.

Key Responsibilities:

  • Operational Responsibilities:
    • Coordinate, monitor, assign, document patient and clinical care activities.
    • Lead and coordinate daily huddles, Report updates to the Director of Operations.
    • Ensure follow through of company policy and procedure.
    • Help manage IT tickets through Entre.
    • Responsible for developing the schedule, managing timecards and approving time off.
    • Communicate with outside vendors; Report any concerns to the Director of Operations.
    • Report maintenance/repair issues to the Director of Operations.
    • Keeping inventory management within budget.
    • Be available to provide clinical or operational advice to the team in line with miCare procedures.
    • Assist with incoming calls, faxes, referrals, scheduling patient appointments, greeting patients, check in/check out of patients, scanning, patient support, and clinic cleanliness.
    • Hiring, onboarding and training new team members.
    • Using quality assurance testing to determine if staff is meeting facility standards.
    • Directing and enforcing workflows.
    • Report employee or patient concerns to the Director of Operations.
  • Client Service Liaison:
    • Coordinates and communicates resolutions of issues between clients, employees, EBMS and its subsidiaries.
    • Acts as first line of support in helping to resolve issues and problems.
    • Work with the miCare account manager to implement any additions to the clinic requested from the client.
  • Customer Service:
    • Provides timely and thorough follow-up with staff, internal and external customers.
    • Appropriately escalates difficult issues up the chain of command.
    • Acts as a role model in demonstrating the core values in customer service delivery.
    • Give input and help develop staff on ways to improve patient care.
    • Develops working relationships with all medical professionals and clinical staff.
    • Delivers strong communication between patients, patients' families, and health care professionals.
    • To investigate complaints and ensure that they are properly met with timescales and that proper action is taken to prevent similar occurrences.

Requirements:

  • Graduate of a certified medical assistant program
  • Current BLS Certification
  • Minimum of 3 years of clinical experience with experience in public health or clinical office setting
  • Minimum of 1 year experience managing a team of direct reports, delivering performance feedback, and managing daily schedules of a team
  • Have knowledge of basic employment laws in California
  • Medical terminology proficiency and demonstrated knowledge on current standards of practice for employees in medical based clinics
  • Working knowledge of computers and software including but not limited to Microsoft Office products
  • Demonstrated leadership, organizational, problem-solving, and analytical skills as well as strong detail orientation skills
  • Strong written and oral communications skills and ability to be a liaison between clinical staff and operational leadership
  • Demonstrated ability to work independently, prioritize workloads, multi-task and manage priorities to meet

Physical Demands & Working Conditions:

Work is primarily indoors in an office environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking, and stooping, kneeling, crouching, or crawling is required. A typical workday involves sitting, frequent use of a keyboard, reaching with hands and arms, and talking and hearing, approximately 70% of the time. Approximately 30% or less of the time is spent standing. Normal vision abilities required, including close vision and ability to adjust focus.

  • Clinical Operations Manager

    3 weeks ago

    Clovis, California, United States miCare Health Center Full time

    Job Summary:The Clinical Operations Manager is responsible for supporting daily activities of the team members to ensure all projects are completed on time and in compliance with all standards.This position is part of the miCare Operations leadership team and works closely with clinical management to execute and direct patient care services.Key...

  • Clinical Operations Manager

    4 weeks ago

    Clovis, California, United States miCare Health Center Full time

    Job SummarymiCare Health Centers is seeking a highly skilled Clinical Operations Manager to join our team. As a key member of our operations leadership team, you will be responsible for supporting daily activities to ensure all projects are completed on time and in compliance with all standards.Key Responsibilities Coordinate, monitor, assign, and document...

  • Restaurant Operations Manager

    3 weeks ago

    Clovis, California, United States Jack in the Box Franchisees Full time

    Restaurant Management OpportunityThis job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. The independent franchisee is responsible for all employment-related matters in the restaurant, including setting requirements for the job and making decisions concerning hiring, discipline, wages,...

  • Restaurant Operations Manager

    4 weeks ago

    Clovis, California, United States Jack in the Box Franchisees Full time

    **Restaurant Management Opportunity**This position is part of a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. The independent franchisee is responsible for all employment-related matters, including hiring, firing, discipline, wages, supervision, staffing, and scheduling.**Key Responsibilities:**Manage restaurant...

  • Fitness Operations Manager

    4 weeks ago

    Clovis, California, United States Crunch Fitness - Greater San Diego Full time

    Job Title: Member Services SupervisorAt Crunch Fitness - Greater San Diego, we're seeking a highly motivated and experienced Member Services Supervisor to join our team. As a key member of our operations team, you will be responsible for delivering an exceptional member experience, ensuring the smooth operation of our front desk and related departments, and...

  • Store Operations Manager

    3 weeks ago

    Clovis, California, United States Walgreens Full time

    Job SummaryAs a Shift Lead at Walgreens, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities•...

  • Maintenance Operations Manager

    4 weeks ago

    Clovis, California, United States CyberCoders Full time

    Maintenance Supervisor Job DescriptionWe are seeking a skilled Maintenance Supervisor to oversee the maintenance operations of our facility and ensure that all machinery and equipment are functioning efficiently and effectively.Key Responsibilities:Lead and supervise a team of maintenance technicians and ensure that all work is completed on time, to the...

  • Clinical Nutrition Expert

    4 weeks ago

    Clovis, California, United States Healthcare Services Group Full time

    OverviewHealthcare Services Group (HCSG) is seeking a Registered Dietitian Nutritionist (RD, RDN) to join our team. This role offers a flexible schedule with weekday hours, allowing you to manage your time effectively.ResponsibilitiesProvide clinical nutrition expertise through nutritional assessments and documentation.Assess potential nutritional risks and...

  • Lead Dentist

    3 weeks ago

    Clovis, California, United States Aspen Dental Full time

    Job Summary:As a Lead Dentist - Clinical Director at Aspen Dental, you will be responsible for managing a patient-centric team that respects your clinical judgment and leadership. You will assume excellent quality of care for all patients while adhering to the highest standards of dental practice ethics and professionalism.Key Responsibilities:Conduct...

  • Maintenance Operations Manager

    4 weeks ago

    Clovis, California, United States CyberCoders Full time

    Maintenance Manager Job DescriptionWe are a leading food manufacturer known for our commitment to quality, innovation, and sustainability. Our team is dedicated to ensuring the efficient operation of our facility and equipment, and we are seeking a skilled Maintenance Manager to join our team.Key ResponsibilitiesLead and supervise a team of maintenance...

  • Business Operations Manager

    4 weeks ago

    Clovis, California, United States Aces Global, Inc. Full time

    The Business Customer Service Representative will oversee the development and implementation of customer plans and marketing strategies to drive business growth. This role will provide leadership and strategic direction to ensure overall marketing effectiveness.Main Responsibilities:Develop and execute customer plans and marketing strategies to drive...

  • Lead Dentist

    4 weeks ago

    Clovis, California, United States Aspen Dental Full time

    Lead Dentist Role at Aspen DentalThis is a leadership position at Aspen Dental, where you will oversee the clinical operations of our dental practice. As a Lead Dentist, you will be responsible for managing a team of dental professionals and ensuring the highest standards of patient care.Key Responsibilities:Lead a patient-centric team and make clinical...

  • Nurse Manager

    4 weeks ago

    Clovis, California, United States Community Medical Centers, Inc. Full time

    Job Summary:Community Medical Centers, Inc. is seeking a skilled Registered Nurse to lead our Operating Room department. As a Nurse Manager, you will be responsible for overseeing the financial, statistical, and operational performance of the department. This is a unique opportunity to make a meaningful impact on patient care and hospital...

  • Pharmacy Technician

    4 weeks ago

    Clovis, California, United States Walgreens Full time

    Job Description:In accordance with state and federal regulations, assists the pharmacist in the practice of pharmacy, under direct supervision. Performs various Pharmacy Department duties in accordance with Company policies and procedures.Responsibilities:Assists the pharmacist in the performance of pharmacy tasks, including the use of pharmacy systems to...

  • Pharmacist (Full or Part Time) - Clinical Expertise

    4 weeks ago

    Clovis, California, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist (Full or Part Time) to join our team at Walgreens. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and clinical expertise in a fast-paced retail pharmacy environment.Key ResponsibilitiesProvide accurate and timely dispensing of...

  • Store Operations Manager

    4 weeks ago

    Clovis, California, United States Walgreens Full time

    Job Description:Key Responsibilities:Open and close the store in the absence of management, ensuring all systems are started up and the floor and stock room are ready for the business day.Responsible for opening the back door for deliveries and completing product returns, order voids, customer refunds, and cash drops to the safe.Model and deliver a...

  • Clinical Nursing Leader, Labor and Delivery

    4 weeks ago

    Clovis, California, United States Community Medical Centers of Fresno, CA Full time

    OverviewCommunity Medical Centers of Fresno, CA is committed to providing exceptional patient care and fostering a culture of excellence. We are seeking a dedicated and experienced RN Clinical Educator to join our team in Labor and Delivery.ResponsibilitiesThe RN Clinical Educator will serve as a clinical leader and expert in Labor and Delivery, responsible...

  • Director of Utilities Operations

    4 weeks ago

    Clovis, California, United States City of Rio Rancho, NM Full time

    Job SummaryThe Director of Utilities is responsible for overseeing the Utilities Customer Service Division, managing the City's Water/Wastewater System, and ensuring a safe and efficient operation.Key ResponsibilitiesManage the construction, operation, maintenance, and repair of the City's utility infrastructure, including planning, design, and coordination...

  • Nursing Clinical Leader, Labor and Delivery Specialist

    3 weeks ago

    Clovis, California, United States Community Medical Centers of Fresno, CA Full time

    OverviewAt Community Medical Centers of Fresno, CA, we are committed to providing the highest level of care to our patients. As a RN Clinical Educator, Labor and Delivery, you will play a critical role in achieving this goal by leading and developing our nursing staff.ResponsibilitiesAs a clinical leader, you will be responsible for coordinating orientation...

  • Clinical Social Worker 2, Community Care Specialist

    3 weeks ago

    Clovis, California, United States Community Medical Centers of Fresno, CA Full time

    OverviewCommunity Medical Centers of Fresno, CAWe are committed to providing exceptional care to our patients and their families. As a Clinical Social Worker 2, you will play a vital role in delivering psychosocial-emotional support and services to our patients.ResponsibilitiesYour Career at CommunityAs a Clinical Social Worker 2, you will be responsible for...