Guest Services Representative

3 days ago


Round Rock, Texas, United States Extended Stay America Full time

**About the Role**

We are looking for a skilled Customer Service Specialist to join our team at Extended Stay America. As a Customer Service Specialist, you will be responsible for providing top-notch customer service to our guests, handling inquiries, and resolving issues in a timely and professional manner.

**Key Responsibilities:**

  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Process reservations, registrations, payments, and departures in accordance with company guidelines
  • Sell the value of Extended Stay America to potential guests and convert them into reservations
  • Maintain a clean and organized work area behind the front desk, lobby, and guest commons

**Requirements:**

  • High school diploma or equivalent required; one to three months related experience and/or training preferred
  • Ability to understand and communicate in English proficiently
  • Must be able to operate property management system technology

**What We Offer:**

  • Competitive hourly rate: $13.50 - $22.73 (part-time), $32.88 (full-time)
  • Weekly paychecks
  • Great working environment
  • Employee recognition programs

**Join Our Team Today**



  • Round Rock, Texas, United States Extended Stay America Full time

    About the Role:The Guest Services Representative position at Extended Stay America involves providing top-notch customer service to our guests. This includes checking in and out guests, responding to their inquiries, and resolving any issues they may encounter during their stay.In addition to these responsibilities, you will also be expected to maintain a...


  • Round Rock, Texas, United States Wingstop Full time

    About Us: Wingstop is a leader in the fast-casual wing industry, known for our delicious chicken wings and commitment to quality. We pride ourselves on providing an exceptional dining experience for our guests, and we are seeking like-minded individuals to join our team.Job Description: As a Guest Service Representative at Wingstop, you will be responsible...


  • Round Rock, Texas, United States Extended Stay America Full time

    We are looking for a skilled and enthusiastic Guest Services Representative to join our team at Extended Stay America. In this role, you will be responsible for delivering exceptional guest experiences, managing front desk operations, and promoting the hotel's services and amenities.Job Description: As a Guest Services Representative, you will be the face of...


  • Round Rock, Texas, United States Extended Stay America Full time

    Job SummaryThe Front Desk Ambassador position at Extended Stay America is an exciting opportunity to deliver exceptional customer service and ensure a seamless guest experience. This role requires a highly motivated individual who can provide warm welcomes, address guest requests promptly, and maintain the highest standards of professionalism.Main...


  • Round Rock, Texas, United States Extended Stay America Full time

    About the RoleWe are seeking a Guest Services Representative to join our team at Extended Stay America. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.This role is ideal for individuals who enjoy working in a fast-paced environment and have a...


  • Round Rock, Texas, United States Extended Stay America Full time

    About the RoleThe ideal candidate will possess excellent communication skills, be able to work independently with minimal supervision, and have a strong commitment to providing top-notch customer service. As a Guest Services Representative, you will be the face of our hotel, interacting with guests daily to resolve issues, answer questions, and exceed...


  • Round Rock, Texas, United States Extended Stay America Full time

    About the Role:We are seeking a skilled Guest Experience Representative to join our team at Extended Stay America. This is an exciting opportunity to provide top-notch service to our guests and contribute to the success of our hotel. Compensation and Benefits:The salary for this position ranges from $32.88 per hour in New York City to $13.50 to $22.73 per...


  • Round Rock, Texas, United States Extended Stay America Full time

    Job Overview:As a Guest Services Representative at Extended Stay America, you will be the first point of contact for our guests. Your primary responsibility is to provide exceptional customer service, ensuring that every guest has an outstanding experience during their stay.About the Job:This part-time position requires a strong commitment to delivering...


  • Round Rock, Texas, United States Aimbridge Hospitality Full time

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Aimbridge Hospitality in Round Rock, Medical CTR. This is an excellent opportunity for those who enjoy providing top-notch service and making every guest feel welcome.The ideal candidate will be responsible for greeting and welcoming all guests approaching the...


  • Round Rock, Texas, United States Extended Stay America Full time

    The role of Guest Services Representative at Extended Stay America is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences. As a key member of our team, you will play a vital role in ensuring that our guests have a comfortable and enjoyable stay.Job Responsibilities:Demonstrate Outstanding Customer...


  • Round Rock, Texas, United States Extended Stay America Full time

    About Extended Stay America: We are a leading provider of extended stay accommodations, offering comfortable and convenient rooms for business travelers and families alike. Our hotels are designed to provide a home-away-from-home experience, with amenities such as fully equipped kitchens and free Wi-Fi.Job Description: As a Guest Services Representative, you...


  • Round Rock, Texas, United States Extended Stay America Full time

    About the JobThe Guest Services Representative role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills. You will be responsible for handling guest inquiries, resolving issues in a professional manner, and promoting our hotel's services and amenities. If you are a team player with a passion for...


  • Round Rock, Texas, United States Extended Stay America Full time

    Extended Stay Team MemberJoin our team as an Extended Stay Team Member at Extended Stay America and enjoy a rewarding career in customer service. As a front desk representative, you will be responsible for providing exceptional service to our guests, ensuring they have a comfortable and enjoyable stay.Key ResponsibilitiesGuest Services: Assist guests with...


  • Round Rock, Texas, United States Extended Stay America Full time

    **About the Role**We are seeking a highly motivated and organized Part Time Front Office Associate to join our team at Extended Stay America. As a Front Desk Representative, you will be the first point of contact for our guests, handling check-in, check-out, and resolving any issues that may arise during their stay.


  • Round Rock, Texas, United States Crunch Fitness Full time

    Company Overview:At Crunch Fitness, we are committed to enriching the lives of others through the power of well-being. Our mission is to provide a supportive and motivating environment that empowers individuals to achieve their fitness goals.Estimated Salary: $13.50/hour + CommissionJob Description:We are seeking a highly motivated and customer-focused...


  • Round Rock, Texas, United States Aimbridge Hospitality Full time

    About the Position:Aimbridge Hospitality is seeking a skilled Guest Services Director to oversee front office operations, lead the front desk team, and deliver exceptional guest experiences. As a senior leader in the front office, you will be responsible for maximizing room revenue, maintaining high standards of service, and driving productivity to meet or...


  • Round Rock, Texas, United States Moody Full time

    We are seeking a highly skilled Customer Service Representative to join our team at the Aloft/Element Austin Round Rock, managed by Moody National Management LP.As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, responding to their inquiries and resolving any issues that may arise. You will also be...


  • Round Rock, Texas, United States Extended Stay America Full time

    Job Title: Guest Services Team MemberAre you passionate about delivering exceptional guest experiences?We are seeking a highly skilled and enthusiastic Guest Services Team Member to join our team at Extended Stay America. As a key member of our front desk team, you will be responsible for ensuring that every guest feels welcome and supported throughout their...


  • Round Rock, Texas, United States Extended Stay America Full time

    Job Title: Hotel Guest Services AssociateThe role of a Hotel Guest Services Associate at Extended Stay America is to provide exceptional customer service and support to our guests. This includes responding to guest inquiries, resolving issues, and ensuring that their stay is comfortable and enjoyable.Key Responsibilities:Providing timely and courteous...


  • Round Rock, Texas, United States Kalahari Resorts and Conventions Full time

    Company Overview:Kalahari Resorts Conventions is a family-friendly resort chain that offers a range of amenities and activities for guests of all ages. Our properties feature indoor water parks, spas, restaurants, and conference centers, making us a top choice for families and business travelers alike.Job Summary:We are seeking a detail-oriented and...