Customer Engagement and Conversion Associate
1 week ago
We are seeking a Customer Engagement and Conversion Associate to join our team at Interior Logic Group. In this role, you will be responsible for promoting and generating sales leads for our Crew2 Makeover and Closet programs in The Home Depot stores. Your primary goal will be to engage with customers, understand their needs, and present our services in a way that exceeds their expectations.
This position involves working with various stakeholders, including customers, store associates, and internal teams. You will need to possess excellent communication and interpersonal skills, as well as a strong ability to work independently and as part of a team. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
* Engage with customers within The Home Depot (THD) departments and determine their needs
* Present the Shop At Home process and assist in setting up appointments
* Provide product or credit information to customers
* Support delivery of basic products and program training to store associates
* Attend meetings and events with THD
* Organize and display store signage for supported THD product lines
* Participate in promotional events as needed
* Build excitement with THD associates for sales promotions
* Complete and deliver all paperwork daily
Requirements:
* High School diploma or equivalent required
* Strong communication and interpersonal skills
* Ability to work independently and as part of a team
Estimated Salary:
$42,000 - $62,000 per year
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