Customer Service Representative
1 month ago
Overview:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a vital member of our company, you will play a key role in delivering exceptional customer experiences through proactive and timely issue resolution.
Responsibilities:
- Respond to customer inquiries via inbound calls and email with empathy and professionalism
- Provide solutions that meet customer needs and exceed expectations
- Work with confidential customer information in a secure and responsible manner
- Utilize strong problem-solving skills to resolve issues efficiently and effectively
- Communicate clearly and concisely with customers to ensure understanding and satisfaction
Qualifications:
- Filipino citizen or equivalent legal status
- Proven English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Proficiency in using Windows operating systems
- Excellent organization and work prioritization skills
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