Health Insurance Customer Service Representative
3 weeks ago
We are seeking a skilled Temporary Customer Service Representative to join our team at The MH Group. The ideal candidate will possess a strong understanding of medical insurance and demonstrate exceptional customer service skills.
Key Responsibilities- Maintain comprehensive knowledge of health insurance products offered by the company.
- Efficiently navigate departmental systems and meet established performance standards.
- Comprehend and interpret documents such as training manuals, correspondence, and brochures.
- Multitask throughout the day to ensure expectations are met or exceeded.
- Consistently maintain a positive and professional attitude.
- Own the customer experience by answering calls promptly and efficiently, resolving issues, and honoring commitments made to customers.
- Adhere to deadlines and turnaround times.
- Be flexible and adaptable in a dynamic work environment, with a willingness to work a flexible schedule when needed.
- Maintain engagement and motivation to achieve success both individually and as part of the team.
- Excellent interpersonal skills, including both written and verbal communication.
- A genuine passion for serving others with the ability to demonstrate empathy.
- Willingness to resolve customer inquiries at the first point of contact.
- Strong work ethic and a sense of responsibility towards teammates and customers, exemplified by punctuality and availability to meet members' needs.
- Basic proficiency in various software and web-based applications.
- Proficiency in Microsoft Office.
- Ability to multitask while maintaining integrity and high-quality service.
- Capability to handle a high volume of calls.
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Customer Service Representative
3 weeks ago
Springfield, Massachusetts, United States Health New England Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Services Representative to join our team at Health New England. In this role, you will provide exceptional service to our members, providers, and employer groups, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to inquiries from members, providers, and employer...
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Customer Service Representative
2 weeks ago
Springfield, Massachusetts, United States Health New England Full timeJob SummaryThe Member Services Representative plays a vital role in delivering exceptional customer service to members, providers, and employer groups. This position requires a strong ability to communicate effectively, both verbally and in writing, to provide superior product and benefit information for multiple HNE plans.Key Responsibilities:Respond to...
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Customer Service Representative
2 weeks ago
Springfield, Massachusetts, United States Domino's Pizza LLC Full timeAbout the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...
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Customer Service Representative
3 weeks ago
Springfield, Massachusetts, United States P.R.I.D.E. Full timeOverviewP.R.I.D.E. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.ResponsibilitiesProvide exceptional...
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Customer Service Representative
1 month ago
Springfield, Massachusetts, United States Planet Fitness Full timeEssential ResponsibilitiesAs a Customer Service Representative at Planet Fitness, you will be the face of our Judgement Free Zone. Your primary responsibility will be to provide exceptional customer service to our members, ensuring they have a positive and memorable experience at our club. This includes greeting members, answering phone calls, checking...
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Customer Service Representative
4 weeks ago
Springfield, Massachusetts, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCWe are a leading pizza delivery company with a strong presence in the market. Our team is dedicated to providing excellent customer service and ensuring that our customers have a great experience with our brand.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will...
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Customer Service Representative
2 weeks ago
Springfield, Massachusetts, United States P.R.I.D.E. Full timeCustomer Service RepresentativeAt P.R.I.D.E., we're looking for a skilled Customer Service Representative to join our team. As a key member of our midday shift, you'll be responsible for providing top-notch service to our customers, ensuring they have a positive experience in our store.Responsibilities:Provide exceptional customer service during the busy...
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Customer Service Representative
3 weeks ago
Springfield, Massachusetts, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered to customers in a...
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Customer Service Representative
2 weeks ago
Springfield, Massachusetts, United States Caring Health Center Full timeJob Summary:This position is responsible for providing exceptional customer service and support to patients and customers through various communication channels. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and maintain confidentiality of all health center information.Key Responsibilities:•...
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Springfield, Massachusetts, United States Trinity Health Full timeOur Purpose:We strive to create a work environment where our employees can thrive and grow. As a Customer Service Representative, you will be an integral part of our team, working closely with our customers to provide exceptional service and support.What We Offer:We care about your well-being, both physical and mental. Our comprehensive benefits package...
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Customer Service Representative
4 weeks ago
Springfield, Massachusetts, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAs a valued member of the Domino's Pizza team, you will play a key role in delivering exceptional customer experiences. Your responsibilities will include:Main Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...
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Customer Service Representative
1 month ago
Springfield, Massachusetts, United States Teleperformance Philippines Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Teleperformance Philippines. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and working...
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Customer Service Representative
3 weeks ago
Springfield, Massachusetts, United States Domino's Pizza LLC Full timeAbout the RoleWe're seeking a talented Customer Service Representative to join our dynamic team at Domino's Pizza LLC. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their satisfaction, and driving sales growth.Key ResponsibilitiesProvide top-notch customer service through...
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Customer Service Representative
2 weeks ago
Springfield, Massachusetts, United States PR Management Corporation Full timePanera Customer Service RepresentativeAs a Panera Customer Service Representative, you will be the face of our restaurant, providing exceptional service to our customers and ensuring a positive dining experience. You will be responsible for managing customer interactions, resolving issues, and maintaining a clean and welcoming environment.Key...
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Fairview Customer Service Representative
3 weeks ago
Springfield, Massachusetts, United States Teleperformance Philippines Full timeAt Teleperformance Philippines, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through active listening and effective communication. You will handle customer inquiries via inbound calls and email, working in a...
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Fairview Customer Service Representative
2 weeks ago
Springfield, Massachusetts, United States Teleperformance Philippines Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance Philippines. As a Customer Service Specialist, you will be responsible for providing excellent customer service through active listening, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
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Patient Services Representative II
3 weeks ago
Springfield, Massachusetts, United States Baystate Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative II to join our team at Baystate Health. As a key member of our patient relations team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesProcess admissions and related transactions in a timely and...
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Customer Service Representative II
3 weeks ago
Springfield, Massachusetts, United States Cadrex Full timeJob SummaryCadrex is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for entering and processing customer orders, resolving customer issues, and providing excellent customer service.Key ResponsibilitiesEnter customer orders and changes into the computer systemVerify purchase orders for...
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Customer Service Representative
4 weeks ago
Springfield, Massachusetts, United States Caring Health Center Full timeJob Title: Call Center CoordinatorCaring Health Center is seeking a highly skilled and customer-focused Call Center Coordinator to join our team. As a key member of our front office operations, you will be responsible for providing exceptional telephone support to our patients and customers.Key Responsibilities:Receive and forward incoming phone calls in a...
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Lexus Sales Customer Service Representative
4 weeks ago
West Springfield, Massachusetts, United States Balise Auto Full time{"Job Title": "Lexus Sales Customer Service Representative", "Job Description": "Job SummaryBalise Auto is seeking a highly skilled and customer-focused Lexus Sales Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key...