Administrative Support Specialist

6 days ago


Byron Center, Michigan, United States Pine Rest Christian Mental Health Services Full time
About This Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Pine Rest Christian Mental Health Services. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our administrative functions.

Key Responsibilities
  • Administrative Support: Provide administrative support to our team, including typing correspondence, maintaining department records, distributing mail, and scheduling appointments.
  • Customer Service: Deliver excellent customer service to our patients, visitors, and colleagues, responding to inquiries and resolving issues in a timely and professional manner.
  • Record-Keeping: Maintain accurate and up-to-date records, including sorting, classifying, and filing semi-complex records, and performing routine computations.
  • Data Entry: Enter data into our Electronic Medical Record System, ensuring accuracy and attention to detail.
  • Transcription: Transcribe clinician or other staff dictation and/or edit documents as needed.
  • Financial Management: Calculate charges, collect, and verify chargeable for therapies/procedures, and follow up on balances accordingly.
Requirements
  • Education: High school diploma or equivalent required; related work experience preferred.
  • Experience: Minimum of one year of related work experience, with completion of high school diploma or equivalent.
  • Skills: Proficiency in Microsoft Office Suite, excellent communication and organizational skills, and ability to maintain composure in high-stress environments.
What We Offer
  • Competitive Benefits: Medical, dental, vision, and life insurance plans, 403(b) retirement match contribution, and generous PTO for full and part-time employees.
  • Tuition Assistance: Partnership with Davenport University provides generous discount on tuition for employees and family members.
  • Employee Assistance Program: Offering many free and discounted services for therapy, legal, accounting, gym membership, and more.
About Pine Rest Christian Mental Health Services

Pine Rest Christian Mental Health Services is a non-profit behavioral health system committed to providing expert care for mental health and substance use disorders. We are a tight-knit community of healers who witness the impact of our life-changing work each day.



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