Retail Operations Leader
2 weeks ago
Retail Operations Leader
Function: Retail Management
Type: Full-time
Job Overview
At Staples, we prioritize our customers and community, empowering you to develop, grow, and excel. As a Retail Operations Leader (equivalent to Store Manager), you will foster a collaborative and inclusive environment, ensuring exceptional service while cultivating a vibrant, team-oriented retail atmosphere.
Key Responsibilities
- Make a significant impact as a retail leader, driving merchandise sales, technical services, and community engagement.
- Provide strong leadership in customer service and team development, ensuring that the store culture reflects Staples' values.
- Create a consultative and customer-focused environment tailored to the needs of small business clients.
- Empower your team through effective coaching, teaching, and inspiration.
- Attract, develop, and retain talented employees to enhance store performance.
- Lead the execution of merchandise sales, print and marketing services, and overall retail operations.
- Drive profitable sales and improve performance year-over-year while maintaining operational excellence.
- Coach managers and supervisors to foster a culture of consultative selling and comprehensive solutions.
- Oversee all aspects of store management, with additional responsibilities as required.
Qualifications
Essential Skills and Experience:
- Minimum of 1 year of progressive store management experience in a retail setting.
- Proficient in store operations, including analysis, planning, and financial management.
- Experience in creating a customer-centric environment and consultative selling.
- Proven ability to develop a team focused on operational excellence and profitable sales growth.
- Physical capability to lift/move materials within a specified weight range and maintain an active presence in the store.
Preferred Skills and Experience:
- Bachelor's Degree in Business or a related field.
- Ability to engage with the community and support small business customers.
Equal Opportunity Employer
Staples is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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