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Client Relations Representative

2 months ago

Greensboro, United States Qonten Full time

Customer Service Registered Agent

As a vital member of our team, you will be responsible for managing incoming communications and serving as a primary contact for clients to resolve intricate inquiries and concerns, ensuring an exceptional customer experience.

Key Responsibilities:

  • Handle incoming calls with professionalism and courtesy.
  • Address complex customer inquiries efficiently by gathering relevant information through targeted questions.
  • Review client records in applicable systems to provide accurate assistance.

Qualifications:

  • A minimum of three years of experience in customer service.
  • Exceptional interpersonal and organizational skills.
  • Ability to educate and train clients by understanding their needs and offering tailored solutions.

We are committed to fostering a supportive environment that promotes professional growth and development. Join us in delivering outstanding service to our clients.