Client Manager

2 days ago


Greensboro, North Carolina, United States Allied Universal Full time
Job Title: Client Manager

At Allied Universal, we are seeking a highly skilled and experienced Client Manager to join our team. As a Client Manager, you will be responsible for leading a business segment in a designated region, enhancing client experiences, building long-term meaningful client relationships, and engaging with employees who deliver our services in the field.

Key Responsibilities:
  • Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results.
  • Foster strong relationships with clients to understand their needs and provide tailored solutions.
  • Develop and implement strategies to improve client satisfaction and retention.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.
  • Monitor and analyze key performance indicators to identify areas for improvement.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum three years of experience in a service industry, preferably in a client-facing role.
  • Proven track record of building and maintaining strong client relationships.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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