Senior Patient Access Coordinator

2 days ago


Syracuse, New York, United States Helio Health Full time
Job Title: Senior Patient Access Specialist

Job Summary:

We are seeking a highly organized and detail-oriented Senior Patient Access Specialist to join our team at Helio Health. As a key member of our healthcare team, you will be responsible for ensuring seamless patient access to our services, managing medical records, and processing billing information.

Responsibilities:

  • Collect and verify patient demographic and insurance information
  • Process medical records and enter clinical data into our HIT system
  • Manage patient billing and payment processes, including co-pays and self-pay
  • Assist patients with Medicaid applications and obtain necessary documentation
  • Work with patients, third-party payers, and government agencies to resolve billing and payment issues
  • Prepare and submit reports on Medicaid billing and other key performance metrics
  • Provide exceptional customer service and ensure a positive patient experience

Requirements:

  • High School Degree or equivalent required; Associate's degree preferred
  • Excellent communication and organizational skills
  • Knowledge of Medicaid and third-party claim procedures
  • Proficiency in basic computer applications, including Microsoft Office
  • Experience in accounts receivable and medical records management

Benefits:

  • Competitive hourly rate: $24.60 per hour
  • Comprehensive benefits package, including health insurance, paid time off, and 401(k) plan
  • Opportunity for professional growth and development

About Helio Health:

Helio Health is a leading provider of behavioral healthcare services, dedicated to treating and promoting recovery from substance use, mental health disorders, and other behavioral healthcare issues. We are committed to providing exceptional patient care and a positive work environment for our employees.



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