Human Services Program Supervisor

2 weeks ago


Clinton, North Carolina, United States Sampson County Full time
Position Overview:
This role entails overseeing critical human services initiatives within Sampson County. As a key leader, you will be responsible for managing teams dedicated to essential programs such as Non-Emergency Medicaid Transportation, Crisis Intervention, Child Care, and Training. Your leadership will be vital in ensuring that these services are delivered effectively to meet community needs.

Key Responsibilities:
  1. Leadership and Development: Guide and mentor a team of professionals, promoting a culture of collaboration and support.
  2. Program Oversight: Manage the daily functions of various programs, ensuring that objectives and targets are achieved.
  3. Financial Management: Oversee budgetary allocations, track spending, and make informed financial decisions.
  4. Policy Compliance: Stay updated on relevant regulations and policies, ensuring adherence and implementing necessary changes.
  5. Data-Driven Decision Making: Analyze data to guide strategic decisions, identify trends, and evaluate program effectiveness.

Qualifications:
Applicants should possess a strong background in human services or a related field, with demonstrated leadership capabilities. Essential skills include:
  • Proven experience in managing income maintenance programs (e.g., Food Stamps, Medicaid).
  • Strong organizational and time management skills.
  • Proficiency in data analysis and computer systems.

Job Description:
This position involves direct supervision of various units including Non-Emergency Medicaid Transportation, Crisis Intervention, Child Care, and Training. You will also provide technical guidance to lower-level supervisors managing income maintenance sub-programs. Key responsibilities include evaluating staff performance, conducting counseling sessions, and overseeing personnel functions.

Knowledge, Skills & Abilities:
Successful candidates will demonstrate:
  • Comprehensive understanding of the challenges faced by disadvantaged populations.
  • In-depth knowledge of public assistance programs and eligibility criteria.
  • Strong supervisory and management skills.

Minimum Education and Experience:
A minimum of four years of experience in income maintenance programs, including at least one year in a supervisory capacity, or an equivalent combination of education and experience is required. Preference may be given to candidates with bilingual skills and/or experience in social services.

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