Human Services Program Supervisor

2 weeks ago

Clinton, North Carolina, United States Sampson County Full time
Supervisory Role in Human Services

GRADE: 71

SALARY: $50,832.00 annually with benefits package

Are you a dedicated leader eager to create a positive impact?

We are looking for an energetic and results-driven individual to manage our essential human services initiatives. As a Supervisory Leader, you will be instrumental in directing our teams focused on Non-Emergency Medicaid Transportation, Crisis Intervention, Child Care, and Training. Your knowledge will be vital in guaranteeing the effective provision of crucial services to our community.

Key Responsibilities:
  • Lead and Motivate: Supervise and guide a high-achieving team, promoting a cooperative and encouraging work atmosphere.
  • Program Oversight: Manage the daily functions of various programs, ensuring that objectives and goals are achieved.
  • Financial Management: Oversee budgets, track spending, and make prudent financial choices.
  • Policy Knowledge: Remain updated on pertinent policies and regulations, ensuring adherence and implementing necessary changes effectively.
  • Data Utilization: Leverage data to guide decision-making, recognize trends, and evaluate program results.
Qualifications:
  • A solid background in human services or a related area.
  • Strong leadership and interpersonal abilities.
  • Outstanding organizational and time management skills.
  • Comprehensive understanding of income maintenance programs (Food Stamps, Medicaid, etc.).
  • Competence in computer systems and data analysis.
If you are a committed professional focused on enhancing the lives of others, we encourage you to consider this opportunity to make a significant difference in your community.

WORK DESCRIPTION: This role involves the direct supervision of the Non-Emergency Medicaid Transportation, Crisis Intervention Program, Child Care, and Training units, along with technical oversight of lower-level supervisors responsible for income maintenance sub-program units on a daily basis. The income maintenance programs include Food Stamps, Aid to Families with Dependent Children, Medicaid, Long-Term Care, and Low Income Energy Assistance. This position also entails reviewing work, assessing staff performance, providing guidance, and other personnel-related functions. The ideal candidate will possess excellent computer skills and the ability to interpret policies, job aids, and change notices within the automated system.

KNOWLEDGE, SKILLS & ABILITIES: In-depth understanding of the needs, challenges, and perspectives of disadvantaged individuals. Extensive knowledge of public assistance manuals. Significant familiarity with all income maintenance programs and the documentation used for eligibility determination. Considerable awareness of all agency programs and services. Good knowledge of community programs and services that may impact clients/applicants. Strong understanding of budget and planning processes. General knowledge of basic supervisory and management skills. Ability to instruct, organize, direct, and supervise lower-level employees effectively. Capacity to maintain positive working relationships with applicants and others encountered during work. Ability to assess needs and plan for future requirements. Proficiency in reading, analyzing, and interpreting rules, regulations, and procedures. Ability to communicate effectively with supervisors, agency staff, public officials, and the community both orally and in writing.

MINIMUM EDUCATION AND EXPERIENCE: Four years of experience in income maintenance programs, including one year of supervisory experience in an income maintenance or service program; or an equivalent combination of training and experience.

PREFERENCE MAY BE GIVEN TO THOSE WITH BI-LINGUAL SKILLS AND/OR DSS EXPERIENCE.

APPLICATION PROCESS:

Submission of a completed application and college transcripts is required as part of the application process for this position.

SAMPSON COUNTY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER.

All employment offers are conditional pending the candidate undergoing pre-employment Alcohol & Drug testing and producing satisfactory test results.

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