Multifamily Portfolio Manager
1 week ago
Position Purpose: Portfolio Manager
At BGSF, Property Management, we are seeking a skilled Portfolio Manager to oversee the day-to-day management of our multifamily properties. As a key member of our team, you will be responsible for providing exceptional support to property owners, ensuring compliance with regulations, and driving business growth.
Key Responsibilities:
- Provide day-to-day support to property owners, addressing their queries and concerns related to owner statements, ledgers, late fees, tenant violations, payment plans, and more.
- Conduct regular calls with owners to discuss their properties and provide updates on key performance indicators.
- Oversee the management of properties, including rent collection, evictions, lease renewals, move-in and move-out processes, account adjustments, and delinquency calls.
- Negotiate lease terms and facilitate timely lease renewals to maximize revenue and minimize vacancies.
- Ensure all necessary notices are posted at properties and that Section 8 and HUD regulations are adhered to.
- Coordinate with HOA, when applicable, to ensure compliance with regulations and posting of notices.
- Inspect newly constructed units and create punchlists for the Construction Team to complete before units are deemed ready for rent.
- Inspect vacated units to verify they are ready for new tenants.
- Communicate with various teams, vendors, tenants, and owners regarding open work orders.
- File and track insurance claims, when necessary, in coordination with the Maintenance Team.
- Produce and distribute reports as needed to inform business decisions.
- Maintain accurate records related to each property, adhering to company policies and procedures.
Qualifications:
- Experience in property management or a related field is preferred.
- Proficiency in using PropertyWare or similar property management software.
- High-school diploma or equivalent.
- Excellent customer service skills and the ability to communicate effectively with various stakeholders.
- Highly organized, efficient, and able to prioritize multiple tasks effectively.
- Professional appearance and demeanor, with excellent writing and speaking skills.
- Able to develop and maintain effective working relationships with others.
- Proficiency in Microsoft Office Suite.
- Reliable personal transportation, a valid driver's license, and an acceptable driving record.
- Able to prove coverage of at least the state required minimum of auto liability insurance.
- Maintain an exemplary record of attendance and punctuality.
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