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Portfolio Manager

1 month ago

Jacksonville, Florida, United States Associa Full time
Job Title: Portfolio Community Association Manager

At Associa, we are seeking a highly skilled and experienced Portfolio Community Association Manager to join our team. As a key member of our management team, you will be responsible for overseeing the operation and administration of our community associations, ensuring that our clients receive exceptional service and support.

Key Responsibilities:
  • Supervise the day-to-day operations of our community associations, ensuring compliance with management agreements, Florida Statutes, and association policies and procedures.
  • Act as the primary liaison between our association boards of directors and homeowners, providing timely and effective communication and support.
  • Attend evening board meetings and community events, ensuring that our clients' needs are met and their concerns are addressed.
  • Monitor client delinquency and collections processes, ensuring that our clients receive timely and accurate financial information.
  • Maintain accurate and up-to-date unit and contract files, ensuring that our clients' records are complete and accurate.
  • Prepare and distribute board packages, ensuring that our clients receive timely and relevant information.
  • Oversee the covenant enforcement process, ensuring that our clients' property values are protected and their rights are respected.
  • Conduct regular site inspections, ensuring that our clients' properties are well-maintained and their concerns are addressed.
  • Obtain vendor proposals, ensuring that our clients receive competitive pricing and exceptional service.
  • Provide timely and effective communication, ensuring that our clients are informed and engaged throughout the management process.
  • Review financial reports, ensuring that our clients receive accurate and timely financial information.
Requirements:
  • Valid Florida Community Association Manager (CAM) License.
  • Minimum 1-3 years of experience managing HOAs/Condos.
  • Professional customer service skills, with a focus on exceptional communication and interpersonal skills.
  • Self-motivated and able to work independently, with a strong attention to detail and ability to prioritize tasks effectively.
  • Ability to work in a fast-paced environment, with a strong focus on time management and prioritization.
  • On-call for emergencies, including evenings and weekends.

We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k), disability insurance, and support with wellness and development initiatives. We have been designated as a Great Place to Work for six consecutive years and many of our locations have been awarded as Best and Brightest.