Customer Service Representative

11 hours ago


Wausau, Wisconsin, United States Harrison Gray Search and Consulting LLC Full time
Customer Service Representative

Harrison Gray Search and Consulting LLC is seeking a highly skilled Customer Service Representative to join our team in Wausau, Wisconsin. Our client is a leading independent insurance agency in the region, and we are looking for a professional who can provide exceptional service to our clients.

Key Responsibilities:
  • Work with the account manager to prepare proposals and answer incoming phone calls
  • Greet and direct insurance office visitors, enter change requests and endorsements, and maintain our agency management system with current information
  • Manage new business, renewals, cancellations, and endorsement requests
  • Prepare various documents such as certificates, binders, and surety bonds
  • Manage Motor Vehicle Report (MVR) requests and trucking certificates
  • Administer requests for changes and endorsements
  • Answer phone calls, greet visitors, and provide assistance
  • Act as a backup for front desk duties when needed
Requirements:
  • High School diploma or equivalent required; Associates or Bachelors degree preferred
  • Work experience required to perform this job satisfactorily is typically acquired through a minimum of one-year insurance industry experience in personal lines
Benefits:
  • Full-Time
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life insurance
  • Flexible Spending Accounts
  • Short and Long Term Disability
  • Accident and Critical Illness Insurance
  • Long Term Care Insurance
  • Identity Theft Protection
  • Paid Holidays
  • Paid Time Off
  • 401K Plan


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