Service Parts Inventory Specialist

2 weeks ago

Columbia, South Carolina, United States Techtronic Industries - TTI Full time

Techtronic Industries - TTI is seeking a Repair Logistics Coordinator to join our team. This role is essential for maintaining a precise statistical forecasting model, ensuring an updated inventory of materials, and managing a supply pipeline to support after-sales operations. We provide competitive compensation along with a comprehensive benefits package, including tuition assistance, 401(k), medical/dental/vision coverage, and paid time off.

Role Overview

The Repair Logistics Coordinator will be primarily responsible for guaranteeing that the organization consistently possesses the necessary materials and inventory to fulfill our customers' after-sales requirements while achieving company inventory objectives. To accomplish these goals, the coordinator will collaborate with various departments:

  • Engineering and Product Development: Confirming that all new materials are systematically prepared and ready for procurement.
  • Customer Service and Demand Planning: Gathering relevant sales data to ensure an accurate future forecast.
  • Factory Teams: Placing orders and confirming timely shipment and delivery.
  • Distribution: Ensuring efficient and timely receipt and/or transit of materials to their final destination.
  • Accounting: Facilitating prompt payment from customers.

Key Responsibilities

In fulfilling the primary objectives of this position, the Repair Logistics Coordinator will undertake the following tasks on a weekly basis:

  • Comprehend the schedule of all finished goods in development and the subsequent release of associated service parts.
  • Ensure that pricing for relevant parts is available within the required timeframe.
  • Collect and analyze historical sales data to construct forecasts for future demand.
  • Examine trends in finished goods sales and utilize this data to inform parts forecasting.
  • Maintain system parameters for the portfolio of parts and update reports critical to business operations.
  • Define factory orders to guarantee an adequate supply of parts to meet customer demand.
  • Monitor factory production to ensure adherence to the schedule.
  • Oversee shipments and facilitate successful receipt by customers or at the designated location.
  • Communicate weekly with the warehouse team to ensure necessary inventory is moved to customers.
  • Collaborate with the accounting team to obtain required information for timely payments to suppliers or from customers.

Candidate Qualifications

  • Bachelor's degree in preferred fields such as Supply Chain, Logistics, Engineering, Statistics, or Business Operations (or equivalent experience).
  • A minimum of 2 years of relevant experience in forecasting, demand planning, inventory management, transportation, distribution, purchasing, or manufacturing.
  • Proficient in Microsoft Office Suite applications, particularly with advanced Excel skills.
  • Demonstrated statistical, analytical, and mathematical capabilities.
  • Ability to develop and manage metrics that drive performance.
  • Strong interpersonal skills to thrive in a fast-paced, multi-tasking environment.
  • Capacity to work in a process-driven setting with strict deadlines and rapidly changing priorities.
  • Experience with SAP is a plus.

Experience with statistical supply chain planning software is also advantageous.

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