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Customer Service and Sales Representative

2 months ago

Fremont, California, United States Hashimi Organization Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service and Sales Associate at Hashimi Organization. In this role, you will be responsible for delivering exceptional customer service, managing sales inquiries, and driving sales growth through effective communication and relationship-building.

Key Responsibilities:

  • Provide top-notch customer service and support to meet customer needs and expectations.
  • Develop and maintain in-depth knowledge of our products and services to provide accurate information and recommendations.
  • Identify customer needs and preferences to tailor sales approaches and improve customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless customer experiences and achieve sales targets.
  • Stay up-to-date with industry trends, best practices, and product knowledge to drive sales growth and customer loyalty.

Requirements:

  • Proven experience in customer service and/or inside sales with a strong track record of success.
  • Excellent communication and interpersonal skills with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving abilities and attention to detail with a focus on delivering high-quality results.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficient in using CRM software and other sales tools to drive sales growth and customer satisfaction.

What We Offer:

  • Competitive wages and bonus structure based on performance.
  • Stock Options, Life Insurance, Discount Savings Card, and Comprehensive Medical/Dental reimbursement program.
  • Flexible working hours and remote work environment with opportunities for professional development.

Location: We are only considering candidates who reside in California, Texas, or Oregon.