Vendor Product Strategist

2 weeks ago

Decatur, Georgia, United States Compass Group Careers Full time
Job Overview

About Us

Compass Digital is the innovative digital and technology division of Compass Group North America. Our mission is to develop and enhance digital products and technologies that surpass the expectations of our clients and guests. We leverage research to create exceptional user experiences that offer increased choice and convenience, delivering comprehensive solutions that elevate sales and customer satisfaction.

Born from within Compass Group, Compass Digital is dedicated to driving transformation and innovation within the hospitality sector, spanning Business & Industry, Education, and Healthcare. We enhance the hospitality experience by optimizing every interaction for guest satisfaction while utilizing data to achieve broader objectives.

We believe in the power of creativity, continually challenging ourselves with the question, "What If?" As an integral part of Compass Group, we proudly serve various clients through scalable, cutting-edge technologies and solutions.

Position Summary

The Master Data Management team at Compass Group is seeking a highly skilled and driven Product Manager to oversee our vendor domain. The ideal candidate will possess a profound understanding of vendor management, centralized data assets, and master data management principles, along with a proven history of managing IT products. You will be instrumental in driving strategic initiatives aimed at enhancing data quality and governance throughout the organization. As a Vendor Product Manager, your responsibilities will include defining the MDM product roadmap, collaborating with cross-functional teams, and ensuring the successful delivery of solutions. You will work closely with other product, technical, and functional managers, architects, and business stakeholders to align the product portfolio with the enterprise strategy.

Key Responsibilities:

  • Develop and sustain a comprehensive Vendor data strategy (create, maintain, master) and roadmap that aligns with the organization's data management objectives.
  • Engage with key stakeholders, including data stewards, business users, and IT teams, to comprehend the Vendor business model and processes. Collaborate with stakeholders to gather requirements, understand needs, and ensure alignment with business objectives. Validate features and conduct system and solution demonstrations, always focusing on delivering business value.
  • Facilitate collaboration across functions to drive product development and ensure effective communication regarding product changes and updates.
  • Create training materials and conduct sessions to educate users on products, processes, and best practices.
  • Define product vision, goals, and key performance indicators (KPIs) to foster continuous improvement and innovation. Lead story creation and requirement definition for the Vendor team.
  • Work closely with development teams to ensure technical feasibility and alignment with product requirements.
  • Oversee the complete product lifecycle using SAFe methodologies, from concept and design to implementation and support. Manage product backlogs, document and prioritize features and enhancements, and ensure timely delivery of solutions.
  • Provide coaching and mentoring to development teams on Safe Agile principles and practices.
  • Participate in Safe Agile ceremonies, such as PI planning, feature grooming, and retrospectives. Collaborate with Scrum Masters to eliminate impediments for the Agile team and model agile practices.
  • Coordinate activities for multiple projects simultaneously.

Required Qualifications:

  • 5+ years of experience in IT product management, particularly in Master Data Management or related data management fields.
  • Experience with products related to vendor and/or customer creation and maintenance is highly desirable.
  • CRM experience is a plus.
  • Strong knowledge and experience with the Scaled Agile Framework (SAFe) is required.
  • SAFe certification (e.g., SAFe Agilist, SAFe Product Owner/Product Manager) is highly desirable.
  • Proven experience in managing cross-functional teams and leading complex projects.
  • A minimum of 4 years of experience as a Product Manager.
  • Exceptional knowledge of data management best practices.
  • Experience with product management tools and technologies, such as ADO and Miro.
  • Excellent communication, interpersonal, and presentation skills.
  • Experience with implementing and maintaining Business Process Automation tools.
  • Experience presenting to non-technical stakeholders.
  • Strong understanding of MDM concepts, data governance, and data quality frameworks.
  • Strong analytical and problem-solving skills, with a keen attention to detail and the ability to use data and metrics to inform product decisions.

Compass Group is an equal opportunity employer.

We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Compass Digital maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits, including:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID:

Compass Digital

Michelle Lombardozzi

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