Vice President of Operations

2 weeks ago

New Port Richey, Florida, United States Youth and Family Alternatives, Inc Full time
Job Overview

About Youth and Family Alternatives, Inc. (YFA)

At YFA, we address some of the most challenging issues facing our communities. Our dedicated workforce comprises compassionate individuals committed to making a meaningful impact. Consistently, our team members express pride in their work and a willingness to go the extra mile to fulfill our mission of fostering a safe and supportive environment for children.


Founded in 1970, YFA is dedicated to assisting children and families in crisis, offering programs that promote healing, restoration, and success. With over 350 committed professionals, we collaborate with communities and families to provide a comprehensive range of services throughout Florida.


Every role at YFA is vital in supporting our children and communities. We strive to cultivate a positive, purpose-driven, and dynamic work environment that encourages personal and professional growth.

Utilize your skills in a caring culture where you can contribute to making the world a better place.
Position Summary: The Chief Operations Officer will oversee all operational aspects of the organization. This role supports the CEO in driving the company's growth and success, serving as a key member of the senior management team.Key Responsibilities:
  • Demonstrates advanced job skills, autonomy, and proficiency in verbal, written, and digital communication.
  • Exhibits the ability to lead and collaborate effectively within a team.
  • Provides strategic leadership and management to ensure operational controls, administrative procedures, and personnel systems are in place.
  • Possesses excellent judgment and problem-solving capabilities, including negotiation and conflict resolution.
  • Communicates effectively with diverse staff, clients, and the public.
  • Displays exceptional written, oral, interpersonal, and presentation skills.
  • Engages with senior management, the Board of Directors, and staff effectively.
  • Facilitates large group discussions and manages various group dynamics.
  • Demonstrates punctuality and readiness to work.
  • Commits to EEO compliance and fosters a respectful workplace.
  • Collaborates well in team settings and takes direction from supervisors.
  • Upholds the core values and mission of the organization.
  • Mentors and coaches a diverse team, enhancing their skills and expertise.
  • Acts as an entrepreneurial team player with strong multitasking abilities.
  • Exhibits superior management skills to influence and engage direct and indirect reports.
  • Is self-reliant, a problem solver, and results-oriented.
  • Brings energy, flexibility, collaboration, and proactivity to the role, impacting strategic and tactical finance and administration.
  • Balances tactical and strategic thinking effectively.
  • Demonstrates passion for the organization's mission.
  • Provides daily leadership and management that aligns with the company's mission and core values.
  • Drives company performance to meet business objectives.
  • Ensures timely and accurate reporting on operational activities.
  • Leads the development and execution of growth strategies and processes.
  • Collaborates with the management team to establish operational infrastructure for rapid growth.
  • Motivates and leads a high-performance management team; recruits and retains key executive team members.
  • Acts as the primary client-care officer, maintaining direct relationships with clients and partners.
  • Assists in capital raising to achieve sales, growth, and market share goals.
  • Fosters a success-oriented, accountable environment within the organization.
  • Represents the firm with clients, investors, and business partners.
  • Advises senior management on financial planning, budgeting, cash flow, investments, and policy matters.
  • Serves as a liaison to the board and audit committee, presenting financial matters effectively.
  • Contributes to strategic goals and overall management of the organization.
  • Maintains communication with the president on critical issues.
  • Represents the organization in banking and lease negotiations.
  • Oversees finance and operations teams, promoting high performance and continuous improvement.
  • Ensures staff receive timely and appropriate training and development.
  • Establishes and monitors staff performance goals, assigns responsibilities, and conducts performance evaluations.
  • Mentors and develops staff, supporting their professional growth.
  • Ensures adherence to the strategic plan and provides status reports to the board.
  • Offers analytical support and internal management reporting capabilities.

Education & Experience:

A Master's Degree is preferred, with a minimum of 10 years of experience in a human service organization, including at least 7 years in administrative or program management roles.

What We Offer:

At YFA, we prioritize our team members as much as our mission. We provide:

  • 14 Days of Paid Time Off, Increasing Annually
  • 13 Paid Holidays
  • 5 Days of Parental Leave
  • Comprehensive Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Coverage
  • Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
  • Paid Life Insurance
  • Legal Services
  • ID Monitoring
  • Pet Insurance
  • Employee Assistance Program
  • Tuition Reimbursement
  • Immediate eligibility for a 403b Savings Plan with matching after 12 months
  • Continuous training and professional development opportunities

And most importantly, an opportunity to contribute to making the world a better place.

YFA is an equal opportunity employer, committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.

YFA complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.

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