Customer Service Representative
7 days ago
As a Receptionist at BCforward, you will be the first point of contact for clients and visitors, providing exceptional customer service and creating a positive impression of our company. Your responsibilities will include answering and routing phone calls, greeting clients, and performing administrative tasks such as scanning documents and preparing mail. You will also be responsible for maintaining a professional and organized workspace, ensuring that all necessary materials and equipment are available and in good working order.
Key Responsibilities:
- Answer and route phone calls in a timely and professional manner
- Greet clients and visitors, providing a warm and welcoming atmosphere
- Perform administrative tasks such as scanning documents and preparing mail
- Maintain a professional and organized workspace, ensuring that all necessary materials and equipment are available and in good working order
Requirements:
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office Suite
- High school diploma or equivalent required
About BCforward:
BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
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