Customer Service Representative

7 days ago


Boston, Massachusetts, United States BCForward Full time
Job Description

As a Receptionist at BCforward, you will be the first point of contact for clients and visitors, providing exceptional customer service and creating a positive impression of our company. Your responsibilities will include answering and routing phone calls, greeting clients, and performing administrative tasks such as scanning documents and preparing mail. You will also be responsible for maintaining a professional and organized workspace, ensuring that all necessary materials and equipment are available and in good working order.

Key Responsibilities:

  • Answer and route phone calls in a timely and professional manner
  • Greet clients and visitors, providing a warm and welcoming atmosphere
  • Perform administrative tasks such as scanning documents and preparing mail
  • Maintain a professional and organized workspace, ensuring that all necessary materials and equipment are available and in good working order

Requirements:

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office Suite
  • High school diploma or equivalent required

About BCforward:

BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.



  • Boston, Massachusetts, United States Collabera Full time

    Job Title: Customer Service RepresentativeCollabera is seeking a highly motivated and customer-focused Customer Service Representative to join our team.Job Summary:We are looking for a skilled Customer Service Representative to provide exceptional service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving...


  • Boston, Massachusetts, United States MTM Full time

    {"title": "Customer Service Representative", "description": "MTM Transit is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Representative, you will be the first point of contact for our customers, providing guidance, information, and support throughout their...


  • Boston, Massachusetts, United States TEKsystems Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for handling high-volume calls from patients of local hospitals and clinics.Key Responsibilities:Handle high-volume calls from patients and provide exceptional...


  • Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service Representative Job Description **About Us** At Jobs for Humanity, we're dedicated to providing exceptional customer service to small businesses in the U.S. Our dynamic work environment offers opportunities for growth and professional development. **Job Summary** We're seeking enthusiastic and dedicated Call Center Representatives to...


  • Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our dynamic team at COOL COW ICE CREAM LLC. As a Customer Service Representative, you will play a key role in enhancing our customer experience by effectively addressing inquiries and resolving issues with a positive attitude.Key ResponsibilitiesAnswer incoming...


  • Boston, Massachusetts, United States Chase Technology Consulting LLC Full time

    Customer Service Representative Job DescriptionChase Technology Consulting LLC is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers.Main Responsibilities:Provide accurate and timely information to customers regarding our services and productsResolve customer complaints and issues efficientlyEnsure...


  • Boston, Massachusetts, United States Cynet Systems Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Cynet Systems in Boston, MA.Job Title: Customer Service RepresentativeJob Location: Boston, MAJob Type: ContractJob Description:Pay Range: $17.70hr - $22.70hrResponsibilities include creating Charlie Cards for general public and reduced fare customers utilizing the...


  • Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at COOL COW ICE CREAM LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels.Key...


  • Boston, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemCreate a great customer experience by maintaining the front of the storeEnsure orders are...


  • Boston, Massachusetts, United States InterPark Full time

    Customer Service RepresentativeInterPark Holdings Inc. is a leading provider of parking solutions in North America. Our company operates a network of parking facilities, offering a range of services to our customers.Job Summary:This role is responsible for providing exceptional customer service to our clients. As a Customer Service Representative, you will...


  • Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service RepresentativeCompany DescriptionJobs for Humanity is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with opportunities for growth and professional development.Job SummaryWe are seeking enthusiastic and dedicated Call Center...


  • Boston, Massachusetts, United States South Shore Bank Full time

    Job Title: Branch Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Branch Customer Service Representative to join our team at South Shore Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various banking transactions.Key...


  • Boston, Massachusetts, United States EF Education First Full time

    Customer Service RepresentativeAt EF Education First, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our travelers, ensuring their needs are met and exceeded.Key Responsibilities:Field calls, texts, and chats from travelers,...


  • Boston, Massachusetts, United States Orbia Full time

    Unlock Your Potential as a Customer Service RepresentativeAt Orbia, we're committed to advancing the world together. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Manage multiple accounts and clients, providing timely and accurate supportProcess...


  • Boston, Massachusetts, United States BBA Aviation Plc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Signature Aviation. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Key ResponsibilitiesProvide exceptional customer service to our...


  • Boston, Massachusetts, United States Adecco USA Full time

    Job Title: Customer Service RepresentativeAdecco is hiring for an onsite Customer Service Representative with a local client in Boston. Apply now if you meet the qualifications listed below.Position Overview:The primary responsibilities of this role include data entry and phone coverage. The ideal candidate will have strong attention to detail, excellent...


  • Boston, Massachusetts, United States Planet Fitness - Fitton Clubs Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness centers.Key...


  • Boston, Massachusetts, United States Porter Airlines Full time

    Customer Service Representative Job DescriptionAt Porter Airlines, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our passengers receive the highest level of service.Key Responsibilities:Provide top-notch customer service to internal and external customersCheck-in...


  • Boston, Massachusetts, United States U-Haul Full time

    Job Title: Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Responsibilities:Assist customers with U-Haul products...


  • Boston, Massachusetts, United States Orbia Full time

    Unlock Your Potential as a Customer Service RepresentativeAt Dura-Line, an Orbia business, we're committed to advancing the world together. As a Customer Service Representative, you'll play a vital role in connecting people and information worldwide. Our innovative and globally leading company is seeking a self-driven individual to work remotely in the US,...