Customer Service Representative
2 weeks ago
We are seeking a dedicated Customer Service Representative to support healthcare providers, doctors, and hospitals by assisting in verifying medication coverage for patients with health insurance.
Responsibilities:
- Receive inbound faxes from providers regarding pharmacy prescriptions, containing essential information such as provider, member, and medication details.
- Ensure all necessary information is complete, following up with providers to obtain missing details like the member's date of birth or medication dosage.
- Enter all information into the database and run it through our system to determine prescription approval or denial.
- Transition to handling inbound calls, gathering the same prescription information once proficient with the fax process.
- Participate in training new associates as part of our team's growth.
- Handle ad hoc projects and demonstrate proficiency in navigating databases and learning new systems.
- Demonstrated experience in a call center environment for at least 6 months.
- Proven track record in data entry or relevant administrative roles.
- Ability to maintain a private and quiet workspace conducive to remote work.
- Reliable and high-speed hard-wired internet connection.
- Proficiency in articulating computer skills and experience effectively.
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States Collabera Full timeJob Title: Customer Service RepresentativeCollabera is seeking a highly motivated and customer-focused Customer Service Representative to join our team.Job Summary:We are looking for a skilled Customer Service Representative to provide exceptional service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving...
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States Chase Technology Consulting LLC Full timeCustomer Service Representative Job DescriptionChase Technology Consulting LLC is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers.Main Responsibilities:Provide accurate and timely information to customers regarding our services and productsResolve customer complaints and issues efficientlyEnsure...
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Customer Service Representative
2 weeks ago
Boston, Massachusetts, United States Cynet Systems Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at Cynet Systems in Boston, MA.Job Title: Customer Service RepresentativeJob Location: Boston, MAJob Type: ContractJob Description:Pay Range: $17.70hr - $22.70hrResponsibilities include creating Charlie Cards for general public and reduced fare customers utilizing the...
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemCreate a great customer experience by maintaining the front of the storeEnsure orders are...
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States InterPark Full timeCustomer Service RepresentativeInterPark Holdings Inc. is a leading provider of parking solutions in North America. Our company operates a network of parking facilities, offering a range of services to our customers.Job Summary:This role is responsible for providing exceptional customer service to our clients. As a Customer Service Representative, you will...
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States Jobs for Humanity Full timeCustomer Service RepresentativeCompany DescriptionJobs for Humanity is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with opportunities for growth and professional development.Job SummaryWe are seeking enthusiastic and dedicated Call Center...
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Customer Service Representative
2 weeks ago
Boston, Massachusetts, United States EF Education First Full timeCustomer Service RepresentativeAt EF Education First, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our travelers, ensuring their needs are met and exceeded.Key Responsibilities:Field calls, texts, and chats from travelers,...
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Customer Service Representative
1 month ago
Boston, Massachusetts, United States Orbia Full timeUnlock Your Potential as a Customer Service RepresentativeAt Orbia, we're committed to advancing the world together. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Manage multiple accounts and clients, providing timely and accurate supportProcess...
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States BBA Aviation Plc. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Signature Aviation. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Key ResponsibilitiesProvide exceptional customer service to our...
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States Adecco USA Full timeJob Title: Customer Service RepresentativeAdecco is hiring for an onsite Customer Service Representative with a local client in Boston. Apply now if you meet the qualifications listed below.Position Overview:The primary responsibilities of this role include data entry and phone coverage. The ideal candidate will have strong attention to detail, excellent...
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States U-Haul Full timeJob Title: Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Responsibilities:Assist customers with U-Haul products...
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Customer Service Representative
3 weeks ago
Boston, Massachusetts, United States Orbia Full timeUnlock Your Potential as a Customer Service RepresentativeAt Dura-Line, an Orbia business, we're committed to advancing the world together. As a Customer Service Representative, you'll play a vital role in connecting people and information worldwide. Our innovative and globally leading company is seeking a self-driven individual to work remotely in the US,...
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Customer Service Representative
3 weeks ago
Boston, Massachusetts, United States Tufts Medicine Full timeThis role is a key position in delivering exceptional customer service. As a Customer Service Representative, you will be responsible for communicating effectively with patients and customers, promoting a positive experience. The position requires strong computer skills and proper etiquette. You will be responsible for answering inquiries, collecting and...
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Customer Service Representative
3 weeks ago
Boston, Massachusetts, United States Boston Public Schools Full timeJob Title: Customer Service Representative Boston Public Schools is seeking a highly skilled Customer Service Representative to join our Transportation Department. As a key member of our team, you will be responsible for providing exceptional customer service to parents, families, and external stakeholders.Responsibilities:Manage large volumes of inbound and...
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Customer Service Representative
3 weeks ago
Boston, Massachusetts, United States South Shore Bank Full timeJob SummaryAs a Customer Service Representative at South Shore Bank, you will be responsible for providing exceptional customer service to our clients. This includes greeting customers, answering their inquiries, and resolving any issues they may have. You will also be responsible for processing transactions, opening and closing accounts, and maintaining...
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Customer Service Representative
3 weeks ago
Boston, Massachusetts, United States Target Metal Blanking Full timeJob SummaryAs a Customer Service Representative at Target Metal Blanking, you will be responsible for meeting and exceeding customer expectations. This role requires exceptional communication skills, proficiency in Microsoft Office, and the ability to multi-task in a fast-paced environment.Key Responsibilities:Build strong relationships with customers...
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at COOL COW ICE CREAM LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels.Key ResponsibilitiesRespond to customer...
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Customer Service Representative
3 weeks ago
Boston, Massachusetts, United States Jobs for Humanity Full timeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Jobs for Humanity. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Answer incoming calls and assist customers with inquiries.Schedule appointments and manage bookings...
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Customer Service Representative
3 weeks ago
Boston, Massachusetts, United States Professional Staffing Group Full timeCustomer Service & Data Entry RepresentativeWe are seeking a dedicated Customer Service & Data Entry Representative to join our team on a fully remote basis. This role offers a competitive hourly rate of $19 and provides an opportunity to support healthcare providers, doctors, and hospitals by assisting in verifying medication coverage for patients with...
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Customer Service Representative
3 weeks ago
Boston, Massachusetts, United States City of Springfield, Massachusetts Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our 311 Call Center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Answer phone...