Executive Housekeeping Manager

7 days ago


GondrecourtleChâteau, Grand Est, United States Crescent Hotels and Resorts Full time

About the Role

Crescent Hotels and Resorts is seeking a highly skilled and experienced Executive Housekeeping Manager to lead our housekeeping team. As a key member of our hotel's management team, you will be responsible for ensuring the highest levels of cleanliness and guest satisfaction are maintained.

Key Responsibilities

  • Supervise and direct all housekeeping activities to ensure compliance with quality assurance standards.
  • Interview, hire, train, and evaluate housekeeping staff, as well as recommend disciplinary action when necessary.
  • Plan, organize, and monitor staff activities to ensure efficient operation of the housekeeping department.
  • Manage finances, including budgeting and inventory controls, and analyze data to inform decision-making.
  • Distribute and delegate workloads to maximize productivity and guest satisfaction.
  • Ensure proper usage of chemicals and cleaning supplies, and maintain a safe working environment.
  • Communicate effectively with staff, guests, and other departments to ensure seamless operations.
  • Perform other job-related duties as assigned.

Requirements

  • 2+ years of housekeeping management experience.
  • Ability to communicate in English, with bilingualism preferred.
  • Self-starting personality with an even disposition, and a professional appearance at all times.
  • Knowledge of basic sanitation requirements and applications of relevant chemicals.
  • Basic mathematical skills and ability to access and accurately input information using a computer system.
  • Supervisory skills to manage the entire housekeeping operation, and ability to deal effectively with employees, vendors, and contractors.
  • Ability to stand, walk, bend, reach, and move continuously to inspect rooms on all floors of the hotel.


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