Technical Support Specialist
2 weeks ago
Location: Remote
Contract Position
Overview:
We are seeking a dedicated Technical Support Specialist to join our team at Ampcus. This role is crucial for ensuring seamless IT operations and providing exceptional support to our clients.
Key Responsibilities:
- Demonstrate outstanding interpersonal skills to foster positive relationships with clients.
- Deliver high-quality customer service consistently.
- Exhibit patience and understanding in all interactions.
- Collaborate effectively with team members, promoting a team-first mentality.
- Adapt to a dynamic and fast-paced work environment.
Required Skills and Knowledge:
- Proficient troubleshooting abilities.
- Strong oral and written communication skills.
- Familiarity with ticketing systems, particularly ServiceNow.
- Experience with Windows 10 operating system.
Preferred Experience:
- Knowledge of Microsoft Active Directory.
- Experience with desktop imaging technologies such as MDT, LTI, and ZTI.
- Proficiency in Microsoft Office/365, Microsoft Outlook, and IBM Lotus Notes.
- Support experience with printers including Client, Canon, and Toshiba.
Additional Qualifications:
Certifications such as A+ and Windows 10 Certification are advantageous. Awareness of security protocols in financial institutions and basic knowledge of SCCM are also beneficial.
-
Technical Support Specialist
1 week ago
Vienna, Virginia, United States ALTA IT Services Full timeJob OverviewWe are seeking a dedicated Technical Support Specialist to join our dynamic team at ALTA IT Services. This role is essential in providing top-notch support to our clients and ensuring a seamless experience in technology services.Position DetailsWork Model: HybridShift Requirements: Flexible hours with a commitment to availabilityCompensation:...
-
Technical Support Specialist
1 day ago
Vienna, Virginia, United States ITCON Services Full timeJob SummaryITCON Services is seeking a skilled and customer-oriented technical support specialist to join our team as a Technical Helpdesk and Customer Support representative.This is a 6-month full-time position that requires excellent customer service and organizational skills, as well as effective communication and strong documentation skills.Key...
-
Technical Support Specialist
1 week ago
Vienna, Virginia, United States VTG Full timeTechnical Support Specialist Job DescriptionVTG is in search of a Technical Support Specialist to deliver Tier 1 and Tier 2 Technical Services. This position entails providing support during the first shift, ensuring effective assistance to users.Key Responsibilities:Respond to general IT-related queries.Oversee the ticketing system.Conduct Tier 1-2...
-
Technical Support Specialist
2 weeks ago
Vienna, Virginia, United States Cellebrite Full timeBecome a part of Cellebrite's innovative teamCellebrite stands at the forefront of Digital Intelligence solutions, committed to empowering clients to safeguard lives, expedite justice, and uphold privacy. We are on the lookout for a Technical Customer Support Engineer to join our team. This position focuses on addressing technical challenges, troubleshooting...
-
Technical Support Specialist
2 weeks ago
Vienna, Virginia, United States Cellebrite Full timeBecome a part of Cellebrite's dynamic teamCellebrite stands at the forefront of Digital Intelligence solutions, committed to empowering clients to safeguard lives, expedite justice, and uphold privacy. We are in search of a Technical Customer Support Engineer for our teams in Vienna, VA or Morristown, NJ. This position entails addressing technical...
-
Solution Center Engineer II
2 days ago
Vienna, Virginia, United States R3 LLC Full timeJob Summary:We are seeking a highly skilled and customer-centric Solution Center Engineer II to join our team at R3 LLC. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT needs are met with expertise and efficiency.Key Responsibilities:Technical Support: Provide...
-
Administrative Support Specialist
2 weeks ago
Vienna, Virginia, United States Internal Revenue Service Full timePosition Title: Administrative Support Specialist (OA) 12 Month Register (Amended)Overview:This position is available to:Career transition (CTAP, ICTAP, RPL) - Federal employees classified as "surplus" or "displaced".The public - U.S. Citizens, Nationals, or individuals with allegiance to the U.S.Salary Range: $39,576 - $71,390 annuallyPay Scale & Grade: GS...
-
Sales Support Specialist
4 days ago
Vienna, Virginia, United States AAA Club Alliance Full timeBecome a Part of Our Team Elevate Your Sales Career with AAA Club Alliance Are you enthusiastic about providing outstanding service while achieving sales goals? Join our organization and immerse yourself in a vibrant retail atmosphere where every customer interaction is significant. Work-Life Harmony: No Sundays: Benefit from a stable schedule with Sundays...
-
Regional Program Support Analyst
2 weeks ago
Vienna, Virginia, United States International Business & Technical Consultants Full timeOverview: The Agency for International Development (USAID), Bureau for Latin America and the Caribbean (LAC), Office of Regional Sustainable Development (LAC/RSD) is dedicated to enhancing the stability and prosperity of the Western Hemisphere by empowering governmental and private sector capabilities. On behalf of LAC/RSD, IBTCI is seeking a Program Analyst...
-
Personal Support Specialist
2 weeks ago
Vienna, West Virginia, United States Sevita Full timeSevita, a leader in community-based care , is dedicated to providing essential services for individuals with intellectual and developmental challenges. We believe in empowering every individual to lead a fulfilling life and pursue a meaningful career. Join our compassionate team and foster relationships that inspire us all.$13.50 per hour with Flexible Pay...
-
Support Care Specialist
1 week ago
Vienna, Virginia, United States Jill's House Inc Full timePosition OverviewSupport Care SpecialistJill's House Inc. is a dedicated Christian non-profit organization committed to serving families with children, adolescents, and young adults (ages 6-22) by providing short-term, overnight respite care and comprehensive family support services. Our mission is to share the love of Jesus Christ through our actions and...
-
Technical Production Specialist
3 days ago
Vienna, Virginia, United States ASM Global Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Technical Production Assistant to join our team at ASM Global. As a key member of our production team, you will be responsible for ensuring the smooth execution of events and productions.Key ResponsibilitiesSet up and operate in-house audio/visual equipment for eventsOperate spotlights for shows...
-
Application Support Professional
6 days ago
Vienna, Virginia, United States Integral Federal Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Integral Federal. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.ResponsibilitiesProvide technical support and troubleshooting for a variety of software...
-
Intermediate Application Support Analyst
2 weeks ago
Vienna, Virginia, United States Tria Federal (Tria) Full timeJob OverviewPosition: Mid-Level Application Support SpecialistType: Full TimeClearance: Active Secret Clearance RequiredAbout Tria FederalTria Federal is a leading provider of IT and advisory services, specializing in digital transformation solutions for federal agencies. Our mission is to enhance operational efficiency and drive innovation in the public...
-
Vienna, Virginia, United States International Business & Technical Consultants Full timeJob SummaryInternational Business & Technical Consultants (IBTCI) is seeking a highly skilled Financial Operations Specialist to support the financial closeout of the USAID Global Health Technical Assistance Mission Support (GH-TAMS) project. The selected candidate will work closely with the Finance and Contracts team to ensure the successful completion of...
-
Vienna, Virginia, United States International Business & Technical Consultants Full timeJob SummaryInternational Business & Technical Consultants (IBTCI) is seeking a highly skilled Financial Operations Specialist to support the financial closeout of the USAID Global Health Technical Assistance Mission Support (GH-TAMS) project. The selected candidate will work closely with the Finance and Contracts team to ensure the successful completion of...
-
Technical Writer
1 week ago
Vienna, Virginia, United States Halvik Full timeJob DescriptionHalvik is a highly successful company that prioritizes its employees and is seeking a skilled professional to join its team. We are committed to delivering innovative IT-driven solutions that meet the highest standards of quality and excellence to help our customers succeed.Key Responsibilities:Update and finalize FISMA Assessment Results...
-
Senior Technical Talent Acquisition Specialist
2 weeks ago
Vienna, Virginia, United States IT Concepts Full timeJob OverviewFounded in 2003, IT Concepts is driven by core values such as customer-centricity, teamwork, innovation, and integrity. Our culture promotes adaptability, continuous learning, and improvement, ensuring we work collaboratively to achieve our goals and positively impact our communities.We are currently seeking a Senior Technical Recruiter with a...
-
Intermediate Application Support Analyst
2 weeks ago
Vienna, Virginia, United States Tria Federal (Tria) Full timeJob OverviewPosition: Mid-Level Application Support SpecialistLocation: RemoteEmployment Type: Full TimeClearance Requirement: Active Secret Clearance RequiredAbout Tria FederalTria Federal is a leading provider of IT and advisory services, specializing in digital transformation solutions for various federal agencies, including Civilian, Defense, and...
-
Vienna, Virginia, United States Jill's House Inc Full timePosition OverviewSupport Specialist for Children with DisabilitiesJill's House Inc. is a faith-based non-profit organization dedicated to providing respite care and comprehensive support services for families with children, adolescents, and young adults (ages 6-22) with intellectual disabilities. Our mission is to share the love of Jesus Christ through our...