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Contracts Specialist

2 months ago

Orlando, Florida, United States Hilton Grand Vacations Full time
Job Description

Job Summary:

Hilton Grand Vacations is seeking a detail-oriented and organized Contracts Coordinator to join our team. As a Contracts Coordinator, you will play a critical role in ensuring the accuracy and efficiency of our contract processing.

Key Responsibilities:

  • Prepare and generate contracts and related closing documents accurately and in a timely manner
  • Verify data entry through our company software and program systems reviewing documents
  • Process payments for various transactions (e.g. Japan Notary Fee, ADP, Maintenance Fee, Interest Due, Wire Transfers), while ensuring payment is made to the appropriate project
  • Process and handle rescission/cancellation, as needed
  • Acquire credit card authorizations and retrieve credit reports for all sales, if applicable
  • Generate closing reports and financial closing sheets, as needed
  • Work on developing their contracts knowledge for all contract-type transactions
  • Complete prescribed activities daily as noted on opening and closing checklists
  • Be proactive and intuitive to the needs of the contract department and provide assistance to the team members, as needed
  • Work closely and maintain a professional relationship with Quality Assurance department to acquire necessary documentation to complete contract files in a timely manner

Contract Review:

  • Reviews files after clients signs to assure accuracy with underwriting guidelines and title requirements
  • Verifies all pertinent information on submitted worksheet is accurate for contracts processing

Contract Closing:

  • Supervise and coordinate the timely closing of all business, prior to 60 days. Systematically monitor the suspense aging report from Cognos to ensure timely follow up and processing
  • Responsible for completing the required site end of day process

Contract Support:

  • Carry out all other reasonable requests by management of which the associate is capable of performing
  • Runs supporting reports for sales contracts, if applicable

Requirements:

  • High School Diploma/GED
  • At least 1 year of administrative/clerical experience in a professional environment
  • Excellent computer skills with accuracy and speed. Proficient in Microsoft Excel and Word
  • Able to work a varying schedule including regular weekends and holidays
  • Reliable, strong attention to detail, ability to multitask, ability to work in a fast paced environment and strong organizational skills
  • High level of professionalism and the ability to handle stressful situations with the highest integrity
  • Strong customer service skills
  • Positive demeanor

Preferred Qualifications:

  • BA/BS/Bachelor's Degree
  • Timeshare/Vacation Ownership experience
  • Contract preparation skills
  • Familiarity with mortgage loan documentation, credit review and deeding
  • Experience with Chorus and Voice systems
  • Satisfactory credit history with no recent bankruptcies or recent accounts sent to collections