Financial Services Representative

21 hours ago


Gloucester, Massachusetts, United States TD Bank Group Full time
Responsibilities and Qualifications

As a Teller I, you will be responsible for executing TD's Brand promise to customers by consistently delivering a Legendary Customer experience in the Store. This includes performing customer transactions, responding to and resolving customer inquiries and concerns, and engaging in lobby leadership by orchestrating customer flow and warmly welcoming customers.

You will also be expected to understand customer preferences with banking and educate customers on self-service/digital options that meet their needs. Additionally, you will act as an advocate for the customer by conducting needs-based conversations and offering financial and digital solutions.

To succeed in this role, you will need to have a high school diploma or GED and 6 months of work-related experience. You should also possess demonstrated Customer Service skills, strong organizational skills, and detail-oriented abilities.

In addition, you will be required to maintain confidentiality and adhere to safe deposit box procedures/operations and guidelines. You will also be accountable for ensuring confidential customer information is securely stored throughout the day.



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