Customer Service Associate

3 weeks ago


Gloucester, Massachusetts, United States Niagara Machine Full time
Job Overview
As a Customer Service Representative at Niagara Machine, you will be responsible for providing exceptional customer service to our clients. This includes answering customer inquiries, resolving issues, and processing orders in a timely and efficient manner.

We are looking for a highly motivated individual with excellent communication skills and the ability to work well under pressure. If you have a passion for delivering top-notch customer service and are eager to join a dynamic team, we encourage you to apply.

Key Responsibilities:
  • Analyze customer needs and provide personalized solutions.
  • Process orders accurately and efficiently.
  • Resolve customer complaints in a professional and timely manner.


Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.


What We Offer:
  • A competitive salary of $45,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development.


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