Customer Service Advocate
3 weeks ago
The Customer Service Representative will serve as the primary point of contact for new and existing customers, delivering exceptional customer care experiences. Key responsibilities include developing and nurturing strong customer relationships, supporting customers with service orders and billing analysis, and offering creative resolutions to meet client needs.
Key Responsibilities- Provide customer service for all customers.
- Utilize strong telecommunications skills to balance multiple, complex, and time-sensitive duties.
- Cultivate experience in dealing with challenging interpersonal situations and create positive change.
- Maintain strong face-to-face, written, and verbal communications skills.
To be successful in this role, you must have two years of experience in direct or related industry, an associate degree in business or a combination of education and experience. Proficiency in interacting with complex database and management systems is also required.
BenefitsThis role offers a competitive salary of $55,000 - $65,000 per year, depending on location, along with a comprehensive benefits package, including 401(k), dental insurance, employee assistance program, employee discount, flexible spending account, health insurance, health savings account, life insurance, paid time off, referral program, and vision insurance. GoNetspeed is an equal opportunity employer committed to providing unparalleled customer service.
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Customer Service Advocate
3 weeks ago
Gloucester, Massachusetts, United States GoNetspeed Full timeJob OverviewWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at GoNetspeed. This is an exciting opportunity for someone who enjoys working with customers, solving problems, and delivering exceptional service.About the RoleIn this key position, you will be responsible for providing top-notch customer care...
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Customer Service Associate
2 weeks ago
Gloucester, Massachusetts, United States Cape Ann Savings Bank Full timeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate at Cape Ann Savings Bank. This part-time role involves handling financial transactions, providing exceptional service to customers, and working collaboratively with colleagues.Key Responsibilities:Process deposits, withdrawals, and other financial...
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Customer Service Associate
3 weeks ago
Gloucester, Massachusetts, United States Niagara Machine Full timeJob OverviewAs a Customer Service Representative at Niagara Machine, you will be responsible for providing exceptional customer service to our clients. This includes answering customer inquiries, resolving issues, and processing orders in a timely and efficient manner.We are looking for a highly motivated individual with excellent communication skills and...
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Customer Service Ambassador
2 weeks ago
Gloucester, Massachusetts, United States European Wax Center Full timeCome Join Our Team!We are seeking a Customer Service Ambassador to join our team at European Wax Center. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales. In this role, you will be responsible for answering phone calls, responding to emails, and resolving any customer complaints in a timely...
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Customer Service Representative
2 weeks ago
Gloucester, Massachusetts, United States European Wax Center Full timeJob DescriptionWe are seeking a highly motivated Customer Service Representative to join our team at European Wax Center. As a Guest Service Associate, you will be the face of our company, providing exceptional customer service and sales experience to our guests.Key Responsibilities:Provide outstanding customer service and ensure guest satisfactionMeet or...
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Customer Service Representative
3 weeks ago
Gloucester, Massachusetts, United States Niagara Machine Full timeJob Title: Warehouse AssociateJob Description:Filling orders for customers, assisting sales representatives with paperwork, generating sales orders, keeping track of rental equipment, providing exceptional customer service, making sales calls via phone, tracking accounts receivable, and performing general day-to-day tasks associated with an office...
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Customer Service Representative
2 weeks ago
Gloucester, Massachusetts, United States Cruiseport Gloucester Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our Front Desk/Night Audit team at Cruiseport Gloucester. As a Night Audit Specialist, you will be responsible for providing exceptional service to our guests, including check-ins/checkouts, answering questions, and preparing reports.
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Customer Service and Support Specialist
3 weeks ago
Gloucester, Massachusetts, United States GRAETZ MFG INC Full timeAbout the RoleWe are seeking a skilled and detail-oriented Front Desk Reception professional to join our team at GRAETZ MFG INC. In this role, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining accurate records. If you have a strong background in customer service, administration, and...
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Financial Services Representative
3 weeks ago
Gloucester, Massachusetts, United States TD Bank Group Full timeResponsibilities and QualificationsAs a Teller I, you will be responsible for executing TD's Brand promise to customers by consistently delivering a Legendary Customer experience in the Store. This includes performing customer transactions, responding to and resolving customer inquiries and concerns, and engaging in lobby leadership by orchestrating customer...
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Customer Service Associate
2 weeks ago
Gloucester, Massachusetts, United States Niagara Machine Full timeOverviewWe are seeking a highly skilled and customer-focused Order Fulfillment Specialist to join our team at Niagara Machine. In this role, you will play a critical part in ensuring the timely and accurate fulfillment of orders for our customers.The successful candidate will have excellent communication skills, be proficient in computer software, and...
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Banking Services Representative
1 day ago
Gloucester, Massachusetts, United States TD Bank Group Full timeCompany OverviewTD Bank Group is one of the world's leading global financial institutions, committed to delivering legendary customer experiences. As a legitimate leader in customer service, we strive to enrich the lives of our customers, communities, and colleagues.Salary and BenefitsWe offer a competitive salary and variable compensation/incentive awards...
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Gloucester, Massachusetts, United States Chick-fil-A Gloucester Full timeAbout UsAt Chick-fil-A Gloucester, we're passionate about serving our guests and creating a welcoming environment for everyone who walks through our doors.Compensation and BenefitsWe offer a competitive starting wage of $14-$16 per hour, with opportunities to earn more based on experience. Additionally, full-time team members receive full benefits, including...
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Customer Experience Specialist
2 weeks ago
Gloucester, Massachusetts, United States T-Mobile Full timeT-Mobile is seeking motivated and customer-focused individuals to join our team as Sales Associates. As a Sales Associate, you'll play a critical role in helping customers navigate our wide range of wireless products and services.You'll work closely with our customers to understand their needs and preferences, and then provide expert recommendations on the...
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Customer Experience Specialist
3 weeks ago
Gloucester, Massachusetts, United States Sudbay Automotive Full timeAbout the RoleWe are seeking a highly organized and friendly Customer Experience Specialist to join our Sudbay Automotive team. This role is responsible for ensuring customers have a positive dealership experience.Provide exceptional concierge support to customers, responding to their inquiries and resolving issues in a timely manner.Work closely with...
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Customer Experience Specialist
2 weeks ago
Gloucester, Massachusetts, United States T-Mobile Full timeWe are looking for a Customer Experience Specialist to join our team at T-Mobile. In this role, you will be responsible for helping customers find the right products and services for their needs, as well as resolving any issues they may encounter.About the Role:This is a full-time position with a competitive salary range of $50,000 - $70,000 per...
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Service Ambassador
2 weeks ago
Gloucester, Massachusetts, United States Seaport Grille Full timeCustomer Service Representative - Dining RoomWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Seaport Grille. In this role, you will be responsible for providing exceptional service to our guests by ensuring that they have a positive and memorable experience from the moment they arrive until they leave.**Job...
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Inside Sales and Customer Support
3 weeks ago
Gloucester, Massachusetts, United States Niagara Machine Full timeJob DescriptionThis is an exciting opportunity to join our dynamic team at Niagara Machine as an Inside Sales and Customer Support representative. The position involves providing exceptional customer service, processing orders, tracking inventory, and making sales calls via phone.We value creativity, hard work, and a positive attitude, and we offer a...
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Financial Services Specialist
2 weeks ago
Gloucester, Massachusetts, United States TD Bank Group Full timeThe Role: We are seeking a highly skilled and experienced Customer Service Representative to join our team in Gloucester, Massachusetts. As a key member of our store staff, you will deliver legendary customer experiences while processing everyday banking transactions with accuracy and efficiency. Your exceptional communication skills and attention to detail...
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Energetic Customer Experience Specialist
2 weeks ago
Gloucester, Massachusetts, United States Itamex Inc Full timeJob DescriptionWe are seeking an energetic and people-oriented individual to join our team as a pizza maker and counter person. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, preparing pizzas, operating the cash register, and handling telephone inquiries.
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Service Support Specialist
2 weeks ago
Gloucester, Massachusetts, United States Northeast Process Systems Inc Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Field Service Coordinator to join our team at Northeast Process Systems Inc.About the RoleThe successful candidate will be responsible for supporting field technicians, scheduling jobs, and coordinating with customers.Key Responsibilities:Provide exceptional customer service by answering...