Sales Support Representative

3 weeks ago


Gloucester, Massachusetts, United States Niagara Machine Full time
Job Title: Customer Service Representative
Niagara Machine is a leading manufacturer of innovative products, and we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing orders, and resolving customer complaints.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure. If you are a motivated and results-driven individual with a passion for delivering top-notch customer service, we encourage you to apply.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and chat support.
  • Process orders accurately and efficiently.
  • Collaborate with internal teams to ensure seamless order fulfillment.


Requirements:
  • Bachelor's degree in Business Administration or related field.
  • 2+ years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.


Compensation:
  • A competitive salary of $50,000 per year, plus bonuses based on performance.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development.


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