Technical Documentation Specialist

6 days ago

Orlando, Florida, United States UIC Government Services and the Bowhead Family of Companies Full time
Job Summary

We are seeking a highly motivated and detail-oriented Technical Documentation Specialist – Network Infrastructure to join our team at UIC Government Services and the Bowhead Family of Companies. This role involves developing both written and visual documentation for network infrastructure projects, working closely with engineers and field teams to ensure that all technical data is accurately captured in both written narratives and technical diagrams.

Key Responsibilities
  • Document Development: Create and manage detailed VISIO drawing packages based on network infrastructure designs, site surveys, installations, and as-built documentation. Ensure all diagrams are consistent with technical specifications and meet organizational standards.
  • Written Documentation: Develop and compile comprehensive Trainer Facility Reports that include detailed written narratives of network installations, configurations, and as-built conditions. Ensure that reports are clear, concise, and technically accurate.
  • Collaboration and Data Collection: Work closely with network engineers, field technicians, and project managers to gather necessary data from site surveys and installations. Integrate this data into both visual and written documentation formats.
  • As-Built Documentation: Maintain and update all documentation (VISIO drawings and written reports) to reflect any changes in network infrastructure post-installation, ensuring that all documentation is accurate and up to date.
  • Documentation Library Management: Organize and manage a library of drawings and reports for multiple projects. Ensure version control and consistency across all documentation.
  • Compliance: Ensure all documentation adheres to internal guidelines, industry standards, and any relevant external regulations, including federal contracting requirements where applicable.
Requirements
  • Education: Associate's degree in a related technical field (e.g., Information Technology, Engineering, or Technical Writing) or equivalent professional experience.
  • Experience: Minimum of 2-4 years of experience in technical writing and drawing development, preferably in network infrastructure.
  • Skills: Proven ability to write clear, concise, and technically accurate documentation for complex systems. Experience writing detailed technical reports. Minimum 4-6 years in Microsoft Visio with extensive experience creating detailed diagrams for network infrastructure, including routers, switches, servers, and cabling. Minimum 2-4 years Experience with AutoCAD or similar CAD software. Familiarity with network infrastructure components and configurations, including the ability to interpret technical specifications and site survey data.
  • Preferred Skills: Bachelor's degree in Information Technology, Engineering, Technical Writing, or a related field. Certifications related to networking or CAD design (e.g., Cisco certifications, Microsoft certifications). Familiarity with networking hardware from vendors such as Cisco, Kramer, or similar. Previous experience developing both as-built (AB) diagrams and technical reports for network infrastructure projects. Understanding of federal contracting requirements and technical reporting standards.
Work Environment

This role is typically performed in a standard office environment with no unusual hazards. Occasional lifting to 30 pounds, kneeling, standing, and walking are required. Routine sitting and constant use of speech/hearing abilities for communication are also required. Must be able to work under deadlines and travel 25 percent of the time.

Security Clearance

Ability to obtain and maintain a Secret clearance is required. Candidates with an in-scope security clearance are preferred. US Citizenship is a requirement for Secret clearance.

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