Enrollment Agent I

1 week ago

Miami, Florida, United States Idemia Full time
About the Role

We are seeking a highly skilled and detail-oriented Enrollment Agent I to join our team at Idemia. As a key member of our team, you will play a critical role in maintaining safety and security in your community.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to internal and external customers, ensuring a positive experience and meeting quality standards.
  • Equipment Maintenance: Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software.
  • Identity Verification: Verify customer identity and scan required documents into our database system.
  • Biometric Processing: Successfully complete required biometric and data capture processes and paperwork on each customer.
  • Time Management: Track processing time for each applicant and ensure applicants are processed in the appropriate order.
  • Quality Control: Perform biometric processing to include capturing quality electronic fingerprints, photographs, and signatures to meet or exceed program accuracy standards.
  • Sales and Upselling: Identify opportunities to provide more products and services to customers and create value through the upselling of retail products and services.
  • Confidentiality and Security: Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents and information are safeguarded at all times.
  • Enrollment Center Standards: Adhere to all company and departmental policies relating to Enrollment Center standards, including signage, branding, and employee attire policies.
  • Administrative Duties: Perform Enrollment Center Sustainment responsibilities on a daily basis, including administrative tasks such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, and submitting updated enrollment center photos and requisitioning supplies.
  • Representation: Represent the company and the programs that are supported in a professional and customer-oriented manner.
  • Support: Support Customer Service Registration and Reservation activities as necessary.
Requirements
  • US Citizenship: Must be a US citizen.
  • Education: High school diploma or equivalent degree.
  • Experience: Minimum one (1) year applicable experience.
  • Technical Skills: Proficiency in Microsoft Office Suite is required.
  • Background Screening: Must be able to successfully pass various background screening requirements, including criminal history, education, credit, and drug screen, as well as obtain any required program-specific credentials and certifications.
Working Conditions

This role requires the ability to travel locally for activities such as backfill at local enrollment locations, meetings, classes, and workshops. Occasional overnight travel may be required, but should not exceed 25% of the time. Travel by air may be required for initial company training as well as occasional new program or services training.

The work environment is a general office setting with adequate lighting, heating, and ventilation. The physical demands of this role include standing, sitting, or a combination of both standing and sitting to do the work, with some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

  • Newly Licensed Real Estate Sales Agent

    5 days ago

    Miami, Florida, United States The I Love Hammock Beach Team Full time

    Job DescriptionJob Summary:The I Love Hammock Team is seeking a highly motivated and ambitious Real Estate Sales Agent to join our dynamic team. As a key member of our team, you will be responsible for delivering exceptional service and outstanding results for our clients.About the Role:We are looking for a talented and driven individual who is passionate...

  • Become a Bilingual Licensed Health Insurance Agent

    4 weeks ago

    Miami, Florida, United States E-Telequote Insurance Inc Full time

    Join e-TeleQuote Insurance and be part of a rewarding career in the Health Insurance industryAre you currently selling another product outside of the health insurance industry, a student or graduate struggling to decide on a future career, or somebody with no experience who is interested in beginning a career in Medicare Health Insurance? Then look no...

  • Become a Bilingual Licensed Health Insurance Agent

    4 weeks ago

    Miami, Florida, United States e-TeleQuote Insurance Full time

    :Join e-TeleQuote Insurance and be part of a rewarding career in the Health Insurance industryAre you currently selling another product outside of the health insurance industry, a student or graduate struggling to decide on a future career, or somebody with no experience who is interested in beginning a career in Medicare Health Insurance? Then look no...

  • Speech Language Pathologist I

    2 weeks ago

    Miami, Florida, United States University of Miami Full time

    Current Employees: If you are currently employed at the University of Miami, please log in to Workday to access the internal application process. For guidance on applying for faculty or staff positions using the Career worklet, please refer to the provided resources. The University of Miami Health System, known as UHealth, is seeking a dedicated Speech...

  • International Tax Senior Specialist

    1 week ago

    Miami, Florida, United States Valdes CPA & Advisors PA Full time

    Job OverviewValdes CPA & Advisors PA is seeking an experienced International Tax Senior Specialist to enhance our global tax services. The ideal candidate will be tasked with the preparation and evaluation of complex tax returns, particularly those related to international transactions. A CPA or Enrolled Agent certification is preferred, and a strong...

  • Membership Growth Specialist

    2 days ago

    Miami, Florida, United States ClareMedica Health Partners LLC Full time

    About the RoleClareMedica Health Partners LLC is seeking a highly motivated and experienced Membership Growth Specialist to join our team. As a key member of our growth team, you will be responsible for driving membership growth and engagement through strategic outreach and relationship-building efforts.Key ResponsibilitiesDevelop and execute outreach...

  • Senior Tax Accountant

    2 weeks ago

    Miami, Florida, United States Interactive Accountants LLC Full time

    Job OverviewInteractive Accountants, LLC is on the lookout for a dedicated individual eager to build a career in Public Accounting. We seek someone who is reliable, committed, and keen on professional growth within our organization. As part of our exceptional team, you will receive comprehensive training and mentorship designed to help you achieve your...

  • Patient Care Support Specialist

    2 weeks ago

    Miami, Florida, United States Community Medical Group Full time

    Job OverviewPosition SummaryThe Patient Services Agent plays a crucial role in delivering exceptional support to members of Medicare and Medicaid, ensuring a high level of patient satisfaction. Key ResponsibilitiesRespond to incoming calls promptly and courteously, ideally within three rings.Conduct follow-up calls regarding primary care physician (PCP)...

  • Healthcare Customer Service Representative

    1 week ago

    Miami, Florida, United States Community Medical Group Full time

    Job OverviewPosition SummaryThe Patient Services Agent plays a crucial role in delivering exceptional customer support to members of Medicare and Medicaid, ensuring a high level of patient satisfaction.Key ResponsibilitiesRespond to incoming calls promptly and courteously, ideally within three rings.Conduct follow-up calls concerning Primary Care Provider...

  • Member Services Coordinator

    1 week ago

    Miami, Florida, United States Community Medical Group Full time

    Job OverviewPosition SummaryThe Patient Services Agent is responsible for delivering exceptional customer support to members of the Medicare and Medicaid programs, ensuring a high level of patient satisfaction. Key ResponsibilitiesRespond to incoming calls promptly and courteously, ideally within three rings.Conduct follow-up calls concerning primary care...

  • Student Account Generalist I – BBC

    4 weeks ago

    Miami, Florida, United States Florida International University Full time

    Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses...

  • Membership Growth Consultant

    1 month ago

    Miami, Florida, United States ClareMedica Health Partners LLC Full time

    :LocationField ClassificationFull-time, ExemptDepartmentGrowth Reports to: Director of GrowthPosition Category: Non-Managerial Last RevisedMay 2024At ClareMedica, exceptional is the standard.Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the ClareMedica team is comprised of...

  • Early Intervention Specialist I

    2 weeks ago

    Miami, Florida, United States United Way Miami Full time

    Position OverviewSalary Range: $40,000-$57,500 AnnuallyBenefits OverviewExempt (Salary): 3 Weeks+ Paid Vacation*12 Paid Holidays12 Paid Time Off DaysComprehensive Health Benefits PackageWellness Program Reimbursements up to $50/monthNo-Cost Short Term DisabilityLife Insurance & AD&D at 2X Annual Salary at No CostEmployee Assistance ProgramRetirement Plan...

  • Sales Support Specialist

    2 weeks ago

    Miami, Florida, United States Solis Health Plans Full time

    About Us: Solis Health Plans is an innovative Medicare Advantage organization dedicated to providing transparent, connected, and effective solutions for our members and healthcare providers. Our mission is to enhance the personal experience throughout the healthcare journey. Our team comprises skilled professionals who take pride in delivering exceptional...

  • Sales Support Specialist

    2 weeks ago

    Miami, Florida, United States Solis Health Plans Full time

    About Us: Solis Health Plans is a pioneering Medicare Advantage Company dedicated to providing transparent, connected, and effective solutions for our members and healthcare providers. Our mission is to enhance the personal experience throughout the healthcare journey. Our team comprises skilled professionals committed to delivering exceptional service. We...

  • Tax Manager

    2 days ago

    Miami, Florida, United States Quix Recruitment Group Ltd Full time

    Job DescriptionJob Summary:Elevate your career as a seasoned tax professional in the heart of the Caribbean with Quix Recruitment Group Ltd. As a US Tax Manager, you will play a pivotal role in delivering strategic tax advice and ensuring compliance for clients within the Financial Services industry.Key Responsibilities:Oversee the review of U.S tax returns...

  • Customer Service Team Supervisor

    2 weeks ago

    Miami, Florida, United States FBMC Benefits Management Full time

    Position OverviewAre you a dedicated professional with a strong focus on customer satisfaction? This role is ideal for individuals who thrive in collaborative environments and are passionate about making a positive impact. At FBMC, we pride ourselves on delivering exceptional service and fostering a proactive, enthusiastic, and values-driven culture.About...

  • Sales Support Specialist

    2 weeks ago

    Miami, Florida, United States Solis Health Plans Full time

    About Us: Solis Health Plans is an innovative Medicare Advantage organization dedicated to providing transparent, connected, and effective solutions for our members and healthcare providers. Our mission is to enhance the personal experience throughout the healthcare journey. Our team comprises skilled professionals who take pride in delivering exceptional...

  • Senior Tax Consultant

    2 weeks ago

    Miami, Florida, United States Interactive Accountants LLC Full time

    Job OverviewPosition: Senior Tax ConsultantQualifications:Bachelor's degree in accounting is preferred but not mandatory.Must possess either Enrolled Agent Designation or CPA certification.A minimum of 3 years of experience as a tax preparer in an accounting firm is required.Comprehensive understanding of federal tax regulations, laws, and accounting...

  • Human Resources Administrator

    2 weeks ago

    Miami, Florida, United States 21 AIR LLC Full time

    Job OverviewThe Human Resources Administrator plays a crucial role in supporting and streamlining HR operations across various locations. This position is responsible for managing employee benefits and serving as a point of contact between staff and insurance providers. The HR Administrator addresses benefits-related inquiries and ensures compliance with...