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Revenue Cycle Specialist
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As a Revenue Cycle Specialist at FFP Management, you will play a crucial role in ensuring the accurate and timely collection of payments for all outstanding accounts receivable. Your attention to detail and dedication to providing excellent customer service will contribute to the financial health of our practice and enable us to continue serving our community effectively.
Key Responsibilities:- Contract Management: Enter contracts and payment plan arrangements to ensure seamless financial transactions.
- Insurance Claims Submission: Submit insurance claims in a timely manner to minimize delays in payment processing.
- Aging Reports and Research: Run aging reports and conduct research to collect, appeal, or re-bill as needed to optimize revenue collection.
- Appeals and Follow-ups: Initiate written appeals for contract discrepancies and underpayments, and follow up on accounts receivable through phone calls and online interactions with payers.
- Customer Service: Provide exceptional customer service by addressing inquiries from patients and insurance companies in a professional and courteous manner.
- Documentation and Analysis: Document collection activity accurately and thoroughly, ensuring timely follow-up, and analyze accounts for possible collection agency referral, if required.
- Adaptability: Adapt to changing department needs and take on additional duties as necessary to support the team's goals.
- Experience: Minimum two years of experience in dental billing, with Denticon experience preferred.
- Education: High school diploma or GED required.