Human Resources Manager

7 days ago

SaintDizierlesDomaines, Nouvelle-Aquitaine, United States Great Wolf Lodge Full time
Job Summary

We are seeking a highly skilled and experienced Human Resources Manager to join our team at Great Wolf Lodge. The successful candidate will be responsible for executing HR strategy to support and grow our Pack, while ensuring the HR function drives success and supports achievement of business goals.

Key Responsibilities
  • Provide ongoing support and guidance in day-to-day recruiting, including overseeing recruitment and hiring of supervisor and manager positions.
  • Effectively assess and prioritize staffing needs, develop and drive strategy to improve staffing levels, and understand labor models to activate recruiting and staffing strategies.
  • Plan effectively for hiring needs based on forecast, turnover, and current staffing levels.
  • Manage and run full scope of performance management, including goal setting, coaching, and performance management, and execute the pack member performance appraisal process.
  • Conduct investigations, present findings, and recommend outcomes.
  • Conduct training to effectively onboard new Pack members and new leaders, and ensure assignment and training completion of required courses in Great Wolf University.
  • Support Pack Member development by offering coaching and guidance around career paths.
  • Perform gap analysis against competency models and work with leaders to develop their Pack for career growth and succession.
  • Oversee leave administration, payroll administration, including oversight of tenure increase process and other reporting as assigned by HR Director.
  • Handle day-to-day benefits questions and help lead annual Open Enrollment process.
  • Oversee workers compensation claims, working with the insurance company and the injured employee.
  • Lead employee recognition and Pack culture through event planning, constant reinforcement, and marketing of recognition programs.
  • Communicate information and ideas clearly, confidently, and articulately in both oral and written form.
  • Provide feedback that supports Pack members' growth, development, and engagement.
  • Assist in building bridges between departments, leaders, and Pack members across the lodge.
  • Follow all federal and state employment law in decision-making processes and escalate areas of risk or potential liability.
  • Stay up-to-date on federal and state law changes and demonstrate a working knowledge of basic law as it pertains to worker's comp, payroll, hiring, termination, and other employment-related decisions.
  • Provide administrative support as needed for operations, including payroll, time and attendance, inventory, ordering, and other data input.
  • Maintain confidentiality and protect operations by keeping human resource information confidential.
Requirements
  • Bachelor's Degree in Human Resources, Business, or related field or equivalent experience.
  • Minimum of 1 year previous HR experience.
  • Demonstrated proficiency in Microsoft Office suite.
  • Successful completion of criminal background check and drug screen.
  • Strong problem-solving and organizational skills.
  • Attention to detail.
  • Enthusiastic and positive energy.
  • Multi-tasking ability.
Preferred Qualifications
  • Previous experience in hotel/resort/theme park industry.
  • Human Resources certification or other specialized training.

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