Patient Support Specialist

18 hours ago


Pasadena, California, United States Convalescent Aid Society Full time

We are seeking a dedicated and empathetic Patient Support Specialist to join our team at the Convalescent Aid Society. As a Patient Support Specialist, you will play a vital role in ensuring that our clients receive the best possible care and support.

The estimated annual salary for this position is between $48,000 and $58,000, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, a retirement plan, and paid time off.

In this role, you will be responsible for answering incoming client calls, emails, and messages, serving as the primary point of contact for all clients and visitors to our organization. You will also assist clients with completing equipment loan applications, reservations, and scheduling deliveries. Your ability to maintain accurate records and follow up with clients is crucial.

To be successful in this role, you must possess excellent communication skills, both written and verbal. You should also have a genuine sensitivity and compassion for senior and disabled clients. Experience in general office processes, record keeping, organizational skills, and basic data processing and computer skills are also necessary. Bi/multi-lingual candidates are preferred.

We value a positive and respectful work environment. Our office is designed to promote collaboration and productivity. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient support, we encourage you to apply for this rewarding opportunity.



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