Customer Service Team Lead

3 weeks ago


East Liverpool, Ohio, United States Youngstown Area Goodwill Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Youngstown Area Goodwill. As a key member of our retail store team, you will be responsible for providing exceptional customer service, supervising store operations, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Supervise all functions of the retail store and donation center in the absence of the store manager or assistant manager.
  • Oversee the other customer service supervisors and ensure a smooth operation of the store.
  • Use cash register and complete paperwork accurately, with sufficient math skills.
  • Follow cash and banking procedures accurately and safeguard the store cash.
  • Pass drug screening and background check.
  • Minimum 1 year retail sales experience required.
  • Up to 29 hours per week.
Work Environment

Daily, various shifts.

To apply, please visit our website at [insert link].



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