Customer Service Team Lead

3 weeks ago


East Liverpool, Ohio, United States Youngstown Area Goodwill Full time

Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Youngstown Area Goodwill. As a Customer Service Representative, you will be responsible for supervising all functions of the retail store and donation center in the absence of the store manager or assistant manager.

Key Responsibilities

  • Oversee the other customer service supervisors and ensure that all store operations are running smoothly.
  • Use cash register and complete paperwork accurately, requiring sufficient math skills.
  • Follow cash and banking procedures accurately and safeguard the store cash.
  • Pass a drug screening and background check.
  • Minimum 1 year retail sales experience is required.
  • Up to 29 hours per week, with daily, various shifts.

Requirements

To be successful in this role, you must have excellent communication and leadership skills, as well as the ability to work independently and as part of a team. If you are a motivated and organized individual who is passionate about providing excellent customer service, we encourage you to apply.

How to Apply

Please visit our website to apply for this position.



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