Customer Service Agent

5 days ago


Arlington, Virginia, United States Sheraton Pentagon City Full time
Why Work with Us?

At Sheraton Pentagon City, we offer a dynamic work environment, opportunities for career growth and development, and a comprehensive benefits package. Our Front Desk Agents play a vital role in ensuring seamless guest interactions, from arrival to departure.

Responsibilities and Requirements

Your key responsibilities as a Front Desk Agent will include:

  • Processing registrations and handling guest inquiries
  • Providing accurate information about hotel facilities and local attractions
  • Verifying and imprinting credit cards for authorization
  • Handling cash, making change, and balancing an assigned house bank

To succeed in this role, you will need excellent communication skills, both written and verbal, with the ability to adapt to different situations and personalities.

Our Competitive Salary: $45,000 per year

We Offer:

  • Comprehensive Health Insurance Program through Anthem Blue Cross Blue Shield
  • Vision Insurance through EyeMed
  • Paid Time Off and Vacation Packages
  • 401(k) Savings Plan with Matching Funds
  • Pet Insurance through the ASPCA
About Our Location

Sheraton Pentagon City is an upscale hotel located in Arlington, overlooking the Washington D.C. monuments. We take pride in providing exceptional guest experiences and creating a fun and collaborative culture for our associates.



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