Hotel Receptionist and Guest Services Coordinator
23 hours ago
Overview:
The Front Desk Agent plays a critical role in ensuring that our guests have a memorable and enjoyable stay at the Sheraton Pentagon City. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities- Process guest registrations, including verifying identification and payment information, and assigning rooms based on availability.
- Respond to guest inquiries and resolve any issues or concerns in a professional and courteous manner.
- Maintain accurate records of guest transactions, including check-in/check-out times, room assignments, and charges.
As a Front Desk Agent, you will be expected to work closely with other departments, such as Housekeeping and Food and Beverage, to ensure seamless service delivery to our guests. If you are a team player who is dedicated to delivering exceptional customer service, we invite you to join our team.
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