Security Systems Specialist

2 weeks ago


Edina, Minnesota, United States ProSource Full time
Position Overview:

ProSource is in search of a dedicated Security Systems Specialist who will collaborate with fellow technicians and work autonomously to execute installations and service requests for tailored security solutions in both established residences and new builds. These bespoke security solutions encompass alarm systems (DSC & Qualsys), video surveillance, and access control systems. The specialist will be responsible for liaising with homeowners, contractors, and other professionals in the field, ensuring the efficient completion of daily tasks and documentation assigned. Additionally, the technician will oversee the upkeep and maintenance of their assigned vehicle.
  • Exceptional communication abilities are essential.
  • Self-driven, results-oriented, and capable of implementing industry best practices.
  • Strong analytical and troubleshooting skills.
  • Proficient in the use of hand and power tools.
  • Exhibit a positive demeanor.
Primary Responsibilities:
  • Execute installations for single and multi-room alarm systems.
  • Conduct advanced troubleshooting for basic systems.
  • Possess a foundational understanding of security system programming and design.
  • Manage low voltage cabling (security wire, RG6 coax, Cat5/6, telephone wiring).
  • Provide education and training to end users through demonstrations.
  • Complete necessary training programs within the specified timeframe.
  • Fulfill educational requirements within the first year of employment.
Essential Qualifications:
  • Experience with low voltage cabling, terminations, and networking.
  • Strong verbal and written communication skills.
  • Detail-oriented, organized, and capable of multitasking.
  • Availability to participate in a rotating on-call service schedule.
  • Competent in all foundational qualifications.
  • Proficient in desktop and mobile computing applications.
  • Possess a valid driver's license.
  • Maintain a clean driving record and pass background checks.
  • A minimum of one year of relevant field experience.
Benefits Offered:
  • Company vehicle provided.
  • Cell phone allowance.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) plan with matching contributions.
  • Health Savings Account with matching contributions.
  • Paid time off.
  • Competitive salary with bonus potential.
Company Overview:

ProSource is a leader in smart home automation, delivering customized solutions to discerning clients. Our offerings include audio-visual integration, automated shading, home automation, theater systems, security, and intelligent lighting. We prioritize creating a seamless experience with custom technology that enhances our clients' lives. Our commitment is to build lasting relationships rather than merely accumulating customers, ensuring that we service our clients' investments throughout the lifespan of their systems at no additional cost.

Core Values:

Passion | Client Focus | Innovation | Relationship Building | Heroic Service

Growth Opportunities:

For those seeking a rewarding and engaging role in a dynamic environment, a position in the smart home integration sector offers significant growth potential. Begin in foundational roles, advance to technician positions, and explore opportunities in programming, sales, project management, and beyond.

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